Celi D.
Company is non-responsive
I was really excited about the program. However, after joining, I realized that the meal plan won't work for me and my family. I contacted the company twice via email regarding the cancellation. It has been 5 days. I still haven't heard back from them. So, make sure it's what you want before paying. It might be difficult to cancel. [Update] 3 days after writing this review and 5 days after initial contact with the company via email, I was given the full refund. Thank you!
Response from KlinioJan 6, 2021
Hello Celi, thank you for sharing this. We are currently experiencing some challenges, so we will come back to you as soon as possible. Please share your email address, so we will be able to check your case. Thank you for your patience! Best regards, Emma MyDiabetes.diet




