Christine E.
This website is click bate and a scam.
This website is click bate. My credit card was charged a Irenewal fee without notification of a subscription renewal. I do not remember signing up. They claimed that since I clicked a box saying I understood their terms .. which included their cancellation policy of no refund when I signed up then I was not due a refund.. When I didn't recognize the charge made through Paypal, and disputed it, I was told no refund is required from them, but perhaps they would give me 50% back if I cancelled the claim, I was told by their support customer service person. The claim was closed quickly and I did not have the chance to close the claim myself. Since I "clicked on the box", PayPal ruled against me. The support person then advised me that since I didnt close the claim, no refund period. What a slimy company. I will always remember this and they will never get my money again. DO NOT DO BUISNESS WITH MYDIABETES.COM! I am out $52.00. I have been asked by Klinio after they read this review for more info to show for sure that my review is legit and I truly had this experience. I have copied the text of my emails between them and I but I have no way to send them on this forum. This is the only place I will deal with these people. I have tried copy and paste and that doesn't work. I am more than willing to provide a copy of the text of our conversations. Just let me know how?
Response from KlinioJul 13, 2021
Hello dear Christine, we are more than sorry to hear that you experienced that. We always refund according to our Terms&Conditions, so if there are still some misunderstandings, our support team will be more than happy to analyze your case and explain what exactly happened. Please reach out for more personalized help! Our email: [email protected] We are looking forward to hearing from you. Best regards, Emma




