Vicki W.
DO NOT BUY IT
I do not find the app to be helpful - I don’t track my glucose levels, hate the recipes, snd the food tracker is useless as it doesn’t calculate calories or carbs, etc. I purchased within the past 14 days and now can’t seem to get a refund. I was told I purchased using PayPal and there’s nothing they can do. I did NOT purchase via PayPal- I used a credit card. Apparently, I’m out $67 for an app I almost immediately deleted and requested a refund within 3 days of purchase. Customer service sucks - no response at all when I responded that I didn’t use PayPal. DON’T BUY. If you don’t like it, you’ll be stuck and who knows about auto-renewal. I want a FULL refund.
Response from KlinioJan 31, 2022
Dear Vicki, we are sorry to hear that our product wasn't something that you expected to receive. We always refund according to our Terms&Conditions. In this case, we would like to analyze your case again and explain what exactly happened. Please reach out again for more personalized help! Our email: [email protected] We are looking forward to solving this! Best regards, Emma Klinio team




