Joyce D.
Recent purchase
1. There should have been directions on how to open the crate. 2. Within days of ordering my painting at $800 the painting was on sale for $600. I asked for the adjusted price…like most highly successful retailers…would honor the lower price. I will make my concern on future Kline social media to warn future purchasers.
Response from Kline CollectiveAug 15, 2025
Dear Joyce, Thank you for your feedback. We’re sorry to hear about your concerns. Regarding the crate, our packaging is designed for maximum protection, but we appreciate your note and will review how we can provide clearer opening instructions in the future. As for the pricing, we can confirm that you purchased your artwork at the lowest available price at the time of your order. We run periodic promotions on select pieces, but we do not offer retroactive price adjustments once an order has been confirmed and processed. This is consistent with our pricing policy and allows us to offer fair and consistent prices to all customers. We value your business and hope you continue to enjoy your artwork for years to come. Best Regards, Gwendolyn