GJ
5 brands migrated to Klaviyo was good so far
Onboarding our stable of 5 brands was pretty easy and relatively painless, Sophie made onboarding easier for us with her breakdown of best practices and helping with our lists. Our warming period has been completed and we're now into BAU emails, so far it's been a learning curve as quite different to other ESPs, but have been pleasantly surprised by the metrics so far. Sophie was always lovely and very helpful, her positivity was encouraging for us as newbies on Klaviyo. I did feel rushed by the Business Development team and getting us to sign felt pressured, and as they always do suddenly disappear. Sophie thankfully helped bring our sentiments back to positive and i'm hopeful for some good email results going forward. We certainly have a lot more out of the box than we did with Dotdigital, and it's nice to have support available, where with DD the only contact we had was to upsell us more products. None of this so far with Klaviyo thankfully!
Response from KlaviyoSep 21, 2023
Hi there, thank you very much for taking the time to write about your experience with Klaviyo. It's lovely to receive such positive feedback and I'll share your comments with Sophie - I know she'll be thrilled. Kind regards, Claire




