KlaviyoReviews of klaviyo.com

Shit, let us use the service all ok then just dumped us off without notice ...and then carried on charging us, and difficult to get refunds due to location Joke Do not use Ever You will end up losing your mind

If it were possible to attach image, I would attach a screenshot of their invoice. Klaviyo is loosing my time. STOP loosing my time! I paid for klaviyo just yesterday. I realized their app is from the past century: everything is very difficult to execute while their prices are high. Worst UI/UX!!! BFCM is running up. I must launch an ad campaign to make sales, have fans and be ready to enter the BFCM with confidence. But their medieval app is loosing my time!

After spent 6 hours of API setup with custom project. I was logged out and saying this account is inactive. Totally mess......

Klaviyo Zero customer service, after purchase. I have emailed the success-klaviyo.com email 14 times now with the intention of increasing my usage. HOWEVER, all I get is the same spam reply, log into your account and click ?. Tried sending to all the email addresses sending the same email "I can't access my account". 5 days later I stopped the payment, through my bank. Now I get emails asking what is the problem?, how can we help? There are plenty of great products out there, Klaviyo is DEFINITELY not one of them.

Un support incroyablement nul. Résilier l'abonnement ? Une mission proche de l'impossible. Récupérer des factures , Mission impossible, 2 mois que je bataille pour récupérer deux factures. Service à fuir

We have barely used Klaviyo for email sending over the past few months, yet our monthly bill suddenly jumped from $150 to $250. The only reason for this increase is thousands of fake profiles that were automatically created via the Shopify integration – not real customers, not real activity. When I contacted Klaviyo support, they confirmed the profiles came from Shopify and admitted they couldn’t prevent them. However, they completely refused to issue any refund or adjustment, hiding behind their refund policy. It’s absolutely unacceptable to be charged for fake bot profiles that have no value whatsoever, especially when our actual usage of the platform is close to zero. The way this was handled left me with no other choice but to cancel our account entirely.

I cannot explain how much I hate this platform. First, whoever is the Lead designer needs to be fired. That person should've been fired 3 years ago, once the Home and Dashboards were changed. Second, the changes that they're implementing are absolute dog****. Of course, just like rest of the AI techidiots, they're jumping on the train as well. While their basic functionality still lacks heavily, they're still pushing the AI garbage in our faces. Third, their other "products" that are locked behind the paywall are dog****. The reviews. What? I can just create a review image and feature it in my email. TrustPilot is a thing, and it beats you any day, any time. Their reps reach out to you to convince you how awesome their other "products" are, while they're absolute garbage. Then the data platform and what not. Klaviyo claims to be a data platform, but you can't look the stats 6 months back in the Analytics section. Lastly, the platform can be slow. I'm on an M4 Macbook, but it gets so slow. Klaviyo is lucky to be where they're at, because the competition is even worse. But one day it will fall down spectacularly, and I can't wait to see it.

I joined the Klaviyo affiliate program through Impact Radius expecting professionalism and fair treatment, but what I experienced was nothing but scam, cheating, and non-transparency. The published affiliate terms say commissions are earned after 30 days if the customer remains active, but in reality Klaviyo applies hidden rules — only paying on the second month and calculating commission from the lowest subscription amount. None of this was mentioned in the terms I accepted. They reversed my valid conversions without proof, leaving me unpaid despite my investment in ads and content. Impact Radius does nothing to protect publishers, allowing Klaviyo as a brand and advertiser to steal earnings with no accountability. This program is dishonest, unfair, and should be avoided by any serious affiliate.