KlaviyoKlaviyo powers smarter digital relationships. We make it easy for B2C businesses to transform all their data into more valuable customer experiences across every touchpoint — from email and SMS to web and reviews. More than 157,000 businesses rely on Klaviyo to grow their revenue faster and more efficiently.
Klaviyo (klaviyo.com) has 355 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Sales & Marketing · Boston, Massachusetts
Excellent
Sales & Marketing · Boston, Massachusetts
Excellent
Sales & Marketing · Winchester, Massachusetts
Excellent
Sales & Marketing · Boston, Massachusetts
Excellent
Showing 132 reviews with 5 stars · Clear filters
Shane S.
Excellent customer service. From the thorough help articles to the easy to contact customer service reps - Klaviyo has really made it seamless to make your marketing efforts easier.
Response from KlaviyoJun 14, 2024
Hi Shane, that's great to hear! Thank you very much for taking the time to share your feedback. Kind regards, Claire
Tory M.
Really great attentive customer service. Super helpful with any queries you may have.
Response from KlaviyoJun 10, 2024
Hi Tory - that's great to hear! Thank you very much for leaving feedback. Kind regards, Claire
Norma
Fast and professional support!
Response from KlaviyoJun 7, 2024
Thanks, Norma - we appreciate you sharing feedback! Kind regards, Claire
Scott E.
Super helpful onboarding, the go-to for ecommerce ESP's Works seamlessly with Bigcommerce & Shopify - and integrates with all your favourite SaaS
Response from KlaviyoJun 7, 2024
Hi Scott, that's so great to hear! Thank you very much for writing a review. Kind regards, Claire
Teddy S.
Pete was quick to understand what I needed, and even quicker to help me out. He even recorded a video explaining the task. Thank you!!
Response from KlaviyoJun 6, 2024
Hi Teddy, thank you very much for taking the time to write a review about your experience with Klaviyo's support team. I'm pleased to hear we were able to swiftly assist you. Kind regards, Claire
CARLOTA L.
Through the chat they are always very attentive and solve my doubts immediately. They even send you examples all the time so you can see how to solve the problem.
Response from KlaviyoJun 3, 2024
Hi Carlota, thank you very much for taking the time to write a review about your experience with Klaviyo. We appreciate your kind feedback. Kind regards, Claire
Rhys H.
Incredible platform, stellar customer support. Throws Mailchimp, Flodesk, all the others out the water.
Response from KlaviyoMay 31, 2024
Hi Rhys, thank you very much for the wonderful feedback - we really appreciate it! Kind regards, Claire
Emma
We've used Klaviyo as our ESP for almost 3 years now and have had a great experience. It's so easy to put together campaigns and flows, to create finely-tuned segments and to see your statistics. Their support staff is also very helpful. I recently had an issue regarding deliverability and meeting Google/Yahoo's new sender guidelines. Shelly and Luan from support walked me through it, found the issue and helped me solve it!
Response from KlaviyoMay 31, 2024
Hi Emma, that's great to hear - thank you very much for taking the time to write a review about your experience with Klaviyo. I'll pass your feedback back to the team. Kind regards, Claire