Henrik
Everything perfect
Everything perfect
Response from KlaviyoNov 12, 2024
That's great to hear, Henrik - thank you so much! :) Kind regards, Claire

Klaviyo powers smarter digital relationships. We make it easy for B2C businesses to transform all their data into more valuable customer experiences across every touchpoint — from email and SMS to web and reviews. More than 157,000 businesses rely on Klaviyo to grow their revenue faster and more efficiently.
Klaviyo (klaviyo.com) has 355 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Sales & Marketing · Boston, Massachusetts
Excellent

Sales & Marketing · Boston, Massachusetts
Excellent

Sales & Marketing · Winchester, Massachusetts
Excellent

Sales & Marketing · Boston, Massachusetts
Excellent
Showing 132 reviews with 5 stars · Clear filters
Henrik
Everything perfect
Response from KlaviyoNov 12, 2024
That's great to hear, Henrik - thank you so much! :) Kind regards, Claire
Catherine
I can always count on Klaviyo support to help me out. This time, it was about a webhook that wasn’t working. No matter the issue, they respond quickly and always manage to resolve it. Thank you!
Response from KlaviyoNov 5, 2024
Hi Catherine, that's great to hear. Thank you very much for taking the time to write a review about your experience with Klaviyo. Kind regards, Claire
Alan
Why so many 1 Stars? Sheesh! There are lots of bad reviews here! I signed up a month ago and found Klaviyo far superior to the other four platforms I used in the past. Lucas Reymond was fantastic at helping me get my account warmed up. The live chat has been a lifesaver; I've been using it for over an hour every day for the last three weeks. Every other app I use on Shopify works with Klaviyo, so I no longer have to use annoying Zapier.
Response from KlaviyoNov 1, 2024
Hi Alan, thank you very much for taking the time to write a review about your experience with Klaviyo. It's great to hear such positive feedback, and I'll pass on your kind comments to Lucas. Kind regards, Claire
LW
As layperson, I find their software very easy and intuitive to use. It has taken a bit of time to set up and learn about campaigns and flows but I really like that I can really see everything going on with my website. I can implement changes based on what I can see my customer interactions are.
Response from KlaviyoAug 23, 2024
Hi there, that's great to hear! Thank you very much for taking the time to write a review about your experience with Klaviyo. Kind regards, Claire
Bhushan H.
The Customer Support Team did an excellent job at addressing our queries and providing assistance throughout the entire process. This was one of the best customer support experiences we have had so far.
Response from KlaviyoAug 7, 2024
Hi Bhushan, that's great to hear! Thank you very much for taking the time to write a review about your experience with Klaviyo. Kind regards, Claire
Mete
Great service by Luke from customer support.
Response from KlaviyoJul 23, 2024
Hi Mete, that's lovely hear! Thank you for sharing feedback about your experience. Kind regards, Claire
Rory I.
Support is always very responsive and helpful. There has never been an issue I can't solve.
Response from KlaviyoJul 22, 2024
Hi Rory, that's great to hear! Thank you very much for sharing your experience. Kind regards, Claire
Matt O.
Great support! Fast! Experts!
Response from KlaviyoJul 22, 2024
Hi Matt, thank you very much for writing a review about your experience - that's great to hear. Kind regards, Claire