KlarakoReviews of klarako.com

Beware of poor customer service. I ordered two lights which took a very long time to ship from China (over a month from order) When they arrived I didn't like them so arranged a return. I didn't realise that the return would be to the U.S and not free. It cost me £28 to return. Tracking indicates they received the return over two weeks ago and I still haven't received a refund from them. A very expensive mistake purchase. I have now received the refund for the lights but I was not reimbursed the £28 that it cost to return. I had emailed you proof of postage and tracking information and so please do reimburse this cost to me. Thank you

Verkaufen china Ware für viel Geld. Auf temu und co gibt es die Lampen viel günstiger. Hier zahlt man das 7-fache!!

After a full month, my order is still in the exact same location in China. Every time I asked what the status was I was given a different answer... first they had a miscommunication with the courier, then they had a warehouse fire, etc etc. Each time they assured me it was "now on its way!" but it was a lie every time. This company is 100% a scam.

Placed an order on August 11th - checked 20 days later, order had still not arrived. The address has hours that it keep 8-6pm and when I requested proof that they had delivered the order to the address they sent me photos (of the package) in front of the place it was supposed to and handed to a staff member. However, on their shipping confirmation, it clearly says it was "apparently delivered at 8pm" which is outside of open hours. They lied and tried over to cheat me out of money. I will process this failure to deliver with my credit card company./

Placed my order Took my payment in full on 2nd of October Never sent me a receipt email or tracking number Chased them Finally got a tracking number Package delivered today 1st November Wrong product Wrong colour Ordered two and got one Quality is rubbish in comparison to what is advertised Have asked for a refund Can already tell I won’t get it Don’t go near this company it is a scam

Ordered took ages and no response, lied about the delivery option being DHL when it isn’t DHL. Never received the package. Told to go and pick it up instead. Clearly this company is not legit

My order took 26 to arrive ( they quote 5-9 days on their site ) and even worse only last six weeks before one lamp just stopped working despite me paying £97. I approached them about a refund, replacement or repair they said no and simply referring me to their returns policy which states that they only accept responsibility within 30 days. The lamps look nice but they have not customer service and I notice they haven't even responded to the poor reviews they have previously received. Do not buy from this company under any circumstances!

Never received my order, continuously questioned the whereabouts and was given fake shipping and tracking details.