KlarakoReviews of klarako.com

Our Klarako Lamp stopped working after 3 weeks. It is still within the 90 day warranty, but the company is dragging its feet and has not yet agreed to send a replacement lamp. Instead, they are stalling by asking for videos of the lamp and other unnecessary things.

One of our lamps broke after 115 days, I was hoping there was some warranty but no Here are their answers Your order was successfully delivered on 2024-01-03. Our return or replacement policy extends for 90 days from the date of delivery for any issues. Unfortunately, as this timeframe has passed, we regret to inform you that we are unable to offer any further assistance at this time. We don't do business with them anymore

I ordered 1 chrystal lantern in july 2023 and i never got it. When i asked after 3 months where my order was they claimed i already picked it up. When i wrote back that i hadnt recieved any notification or picked it up and that i wanted a refund they sent some kind of confirmation that it had been picked up and i wouldnt get a refund. When i again wrote that i hadnt picked it up they stopped responding. It was useless to continue arguing so i let it go. I lost aound 80 dollars. But now i saw their ad again where they advertise buy one get one for free but the price is now around 140 dollars for one so there is no ”free” lantern. I never thought about checking trustpilot last year but now i did and 45% 1 star reviews where some say the same thing that they didnt get the order but this company claimed it was already delivered. They are obviously a SCAM. Dont lose your money on them!

I bought four of these lanterns for family for Christmas. What junk!!!! They are hardly used and won’t charge, don’t work. The company won’t repair or return our money. DON’T BUY!!!! Junk, junk, junk!!!!

Product has become faulty after 6 months, given it is an electrical product it is covered by electrical item warranty in the UK. They are refusing to replace/refund it. I would avoid at all cost. Their pricing is also all over the place it seems. They call their lamp “crystal refraction” which is misleading, it is acrylic.

they took 2 weeks to deliver my product and now refusing to return back even though mentioned i have 7 days of return policy الموزع اخذ اسبوعين لتوصيل الطلب والحين رافض الترجيع مع انه لي الأحقية 7 ايام في الترجيع

I ordered the "Minimalist Luminous Elegance Lamp." This is an overprice VERY cheap knockoff. First, I ordered on February 5, 2024 and did not receive it until March 22, 2024 after having to email support on numerous occasions. The lamps shipped directly from China and came in a box that looked like it came from a discount store. It is cheap plastic. My attempt to contact support to get a refund or shipping label has been blocked and returned as "undeliverable." This is an absolute scam.

I ordered my lamps in early February. Not only have they not arrived, but the customer service email gets bounced back with an error message. I'm out a lot of money and am furious. Do NOT do business with this "shady" firm!