KitchnReviews of kitchn.shop

They do not answer phones, they never shipped products . Filed complaints, revoked charges on credit card

Ordered a product on Kitch’n. Total nightmare. They took my money but never provided the product. Their customer service consist of a phone message on an answering machine and an email address. Multiple inquiries to both were never addressed. They Never provided any information about the order and their Website they provide to check the status of your order is both difficult to log onto and Gives us useless information. I never received the product and eventually had to dispute the charge with my credit card company. Never use this service.

Took my order, no problem. Never shipped my order, and haven’t answered support requests for three months. Stay away.

DO NOT ORDER FROM THEM!!!! They took my money, and 10 days later said they shipped it. They only created a shipping label. Twenty days after they took my money, I called customer non-service, and they never returned my call. This company is corrupt. Thank goodness I use PayPal so I was able to get my money back

Recieved the products, 2 out of 3 were good. 1 Jar broke in shipping box, took pics sent to customers service. They said they would send to there claims department, and now 5 months later... They still have not ever emailed me back or replied. Company is trash.

Ordered May 31st, received June 25th. Everything came in as described, in great condition. Just had to be patient.

SAME AS DOZENS OF OTHERS. CHARGED MY CARD AND 2 MONTHS LATER STILL NOTHING SHIPPED. NO ANSWER ON PHONE OR MESSAGES. BUYER BEWARE!!!!!!!

Never received my item.