KitchnReviews of kitchn.shop

In July 2024 I ordered 16 Lemon Sticks which were to be favors for my granddaughters birthday party. Three weeks later I contacted the company to ask where my candy was since the party was looming and they had already deducted the cost from my account. No response. A week later I once more tried to contact them, but their phone either went directly to voicemail, put me on hold until I eventually hung up, or simply disconnected on me. Voicemails also got no response. In Aug I sent them another email through their Contact Us page, but to no one's surprise, there was no response. I filed a complaint with the Better Business Bureau (of which I was one of dozens I found out). The BBB has tried repeatedly to contact them to resolve this issue, with no response. I am now getting ready to contact the FTC to see if they can start an investigation into possible theft or at least credit card fraud. They are obviously doing this to EVERYONE, so this needs to be corrected. It may only have been $13.63, but I don't appreciate them taking money that I earned, but they did not. Do yourself a favor and STAY AWAY from this company!!!

Don’t use this company. They’re crooks. Refused to respond to my messages or send my full order. I had to go through PayPal to get a refund. Will NEVER buy from them again.

I have placed 2 orders with Kitchn shop and never received them . Called emailed company no response . Susan Bush Order 155647 Aug 8 and another order on Jul13

This joke of a company never sent out my order, it took three messages and the threat to stop payment to get them to respond, them they claimed my messages were going into a spam folder. After another 4 days they claimed my order was processing then sat there for another day. At that point I wanted a refund. In total it was a 3 week process with no product ever being shipped and my credit card being charged. The charge will be disputed.

100% scam and rip off. Do not buy anything from them

I got my order 29 days after ordering. They sent me extra stuff so that kinda made up the the wait

The email is michaelscloset.net. The address associated with the store turns out to be someone's house. I foolishly purchased beverages from them - what arrived was a box of shattered glass, along with missing items. No response from what minimal means of reaching them are visible.

DO NOT ORDER FROM THEM. IT IS A TOTAL SCAM! Placed an order on June 14, 2024. It is now August 13, no order but they took my money immediately. Made multiple calls and sent multiple emails with no response. Absolutely no communication from them. I will be visiting my bank to see about reversing the charges.