Kitch'n offers a wide variety of specialty gourmet kitchenware from renowned brands such as Farberware, Swiss Diamond, BergHoff and Nordic Ware. We carry a lot of flatware and dinnerware in the tabletop category as well as a very large selection of sma...
Kitchn (kitchn.shop) has 130 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Excellent
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130 approved reviews, newest moderated first
Peter
My experience is the same as everyone else's....terrible. Waited over a month for 2 products to arrive of which one was wrong. No response to voicemail messages or multiple emails on how to resolve. Clearly this is a one person operation run from their basement. Their business sucks! Anything they sell can be purchased on Amazon.
Jeff B.
Ordered 5 bottles of Original Louisiana Hot Wing Sauce. Waited over a month and like everyone who's placed an order, wrote customer service and called and heard nothing. Finally after 5 weeks a box arrived with 5 bottles of Louisiana Buffalo Sauce with one of them broken. DIDN’T order Buffalo Sauce, ordered Original Hot Wing Sauce. Mail Person delivered box to my door since it was leaking...many more calls to an unanswered phone number and rewriting to customer service=nothing. I guess that I should be grateful that I received at least something for my money even if it is/was the wrong item.
cary C.
This is my worst experience shopping online ever. This place is a scam! I wish I’d thought of checking reviews before I ordered. I placed a substantial order with them on Dec 24 2024 and still have not received it. Unfortunately I used a debit card to pay for it so I think I can’t get my money back. The order shows shipped but the tracking info shows the shipper never received the package. Multiple attempts of communicating with them have all gone unanswered. This is a total scam but the website looks very real and that’s completely deceptive. Edit: I checked and I used a credit card not a debit card so I’m contesting the charge! Hopefully I get my money back.
Laurie K.
My order took a while (ordered 12/29/24) to get here (1/22/2024) but it was 100% accurate. I did call AND email and never got any of them returned, which is why they didn't get 5 stars. I just wish their communication would have been better. Maybe next time :)
betty L.
This is my second order. The first one took 3 weeks, tried to cancel but the auto response was that i couldn't b/c it was already in process. Now my second order is over a month out, no response; I've emailed and called twice. At least I paid through PayPal and sometimes I can get satisfaction through them.
James F.
I placed an order on Dec 17, 2024. I called 4 times and got VM on all calls. I also emailed 4 times. All with no response. PayPal shows it as a pending payment.
Linda C.
I agree this is a scam. No shipment for a month, no response to messages, no communication beyond order confirmation by email and a charge to my card. Fortunately, my credit card cancels pending charges that go unconfirmed. Card # theft? ID theft? I'm locking everything down.
Sue
This place is awful. Wish I read the reviews before wasting my time. Fortunately PayPal refunded my money but this a a bogus place. DON'T WASTE YOUR TIME OR MONEY, YOU'LL ONLY GET AGRAVATED!!