Kitchen Cabinet KingsReviews of kitchencabinetkings.com

Please read the fine print about return policy. Purchased a fully built cabinet which is a little big, and unfortunately they do not accept return for cabinets that has been assemebled already. Had I known I would’ve purchased the cabinets that needs assembling. Now I have a cabinet worth $800 that I do not need.

The pictures of the cabinets grossly misrepresent the product you will receive. Go elsewhere! The shaker cabinets I received have a massive gap between the drawer/door panel and shaker pieces surrounding it, allowing for dust and food to gather in these gaps. I can easily drop a dime into this gap. Imagine spilling wine and how much this gap will hold! Impossible to clean without a butter knife and rag and scratching. I called regarding this and was told “that gap is in all shaker cabinets, it’s just the way they all are”.. as if I’ve never seen shaker cabinets before and don’t know this is wrong and poor construction. To return, I’m responsible for shipping arrangements and cost and also a 25% restocking fee. I’m pretty much screwed. I’ll be leaving pictures and reviews everywhere I can so hopefully no one else makes the mistake of spending thousands on disappointment.

This will be a relatively long, but thorough review. So spoiler alert. DO NOT BUY. Do not buy, I warned you, do not buy. I was a previous customer from 2017 and they had a decent product back then. I had purchased the RTA cabinets. Some minor issues, but since I was assembling them myself, not too bad modifying pieces to fit properly. I recently June of 2023 purchased ASSEMBLED cabinets for our bathroom. 7 pieces total. 3 base drawer units, 2 sink, 2 tall panty cabinets (1 left and 1 right opening). It was slightly difficulty actually trying to talk with someone to verify what I wanted and I hadn't made a mistake. The cabinets came relatively quickly, but that is the last of the good points. All items are documented in the attached photos that I also sent to KCK’s. It was mentioned that they don’t manufacture them….. Ohhh. KCK’s is just a middle man. They don't have control of how things are assembled / Quality Control… After unpacking I noticed several items. First of all, #1 no glue used. No where, period. No glue in dovetail joints, corner braces, faceplates etc… That is a standard in the industry. All wood items that aren’t coming back apart are glued. #2 The corner braces that hold the side panels square were all either loose, not fitted properly or both. #3 The actual braces themselves were not 90 degrees! #4 There were huge gaps in most of the assembled pieces. Backing panels, braces, joints. Their tolerances were nonexistent. And without any glue most pieces (except the drawers) wobbled. 5. The dovetail drawer joints were not fitted properly. Joints should be flush, see pics. #6 One of the pieces looked and probably was used or it was kicked around the warehouse for a year or so. Marks all over the exterior and interior with the ANSI decal worn and stained. #7 After they hammer the dovetail joints together improperly they counter sunk a screw halfway through the drawer box. The screw should be flush or slightly indented, not halfway through the box. Again….. see pics. 8. Plywood warped. When disassembling the cabinets and fixing them to acceptable standards I found that several pieces were warped. (Not just on the bracing or internal, non-visible parts), but also on the cabinet faceplates, so that when you put the cabinets side by side, you can not make them flush from top to bottom. Aesthetically unacceptable. #8 Lastly from a product standpoint…. I ordered 1 left and 1 right tall cabinet units. I got 2 rights. That meant I had to remove the doors of one unit, turn them upside down and install them on the other side of the faceplate. No biggie, right?? Well, it took me an additional 30 minutes and the face plate is marred up from where it was originally installed. I spent an addition 6-8 hours disassembling the cabinets, gluing and reassembling. Then I had to wait for the glue to dry before installing them. So, I paid additional money for the assembly to save time and ended up spending about the same time fixing them, but costing more. The process actually put me behind 4 days. Now I did call customer support, but that was pretty useless. When I finally got to someone of authority, Louisa, she initially tried to explain away my issues. Glue was not needed; corner braces are just for shipping…… etc… Really ????? Once I said my pictures and review would speak for me, I was offered a $500 discount. I decided against that discount and thought it more important to shed light on a company that makes inferior / terrible product all the way around. OH WAIT!!! They don't make them.... They only sell them. Do not buy, stay away. Lastly if you want a good laugh (didn't see this until it was too late) Look at one of their RTA assembly video's that show how to assemble drawers. They POUND them together with a hammer. Dovetail joints slide together. They have tapered joints. Again, go somewhere else, buy somewhere else. Update, They finally responded after a year. A typical response... "we're sorry...we will.... and but" They have removed the detailed cabinet, drawers assembly pictures and videos (I couldn't find them). So now you don't see what your actually getting or how to slam them together :-).

Cabinets were different colors about 4 or 5 variations. When I called I was told ““that’s just the way they are, the wood has various grains that receive the stain differently “. But the cabinets are PAINTED ! They even sell touch up PAINT for the cabinets in a spray can. They keep trying to replace parts. doors and drawers but as long as their from different paint lots this will keep happening. I bought assembled cabinets because I didn’t want to spend the time putting them together myself. At this point I should have bought RTA and saved some money. NOT HAPPY AT ALL!

Horrible company. Cabinets are crap if you Ever receive them. Been waiting since 1/6/22 it’s now 8/9/22 and still don’t have a complete set of undamaged cabinets. They don’t communicate what’s so ever. Worst purchase I ever made. Wolf cabinets are crap. Doors fall off, cabinets crack, horrible finish. And kitchen cabinets kings calls them custom. Just horrible all around. And they don’t care one bit if your satisfied. They only offer a $500 credit for the months of BS and aggravation they put you through. I can’t say horrible enough. I wish I could speak to the owners on the crap they are selling and the poor service and customer service they deliver. DO NOT USE THEM!!!!!!!! Go elsewhere. Save yourself a ton of aggravation. I hate this company!!!!!! No other way to say it.

This is easily the worst company to order from. After waiting for the shipment to arrive, the order dame completely damaged. The large cabinets that I ordered were put in the middle of the order. They were stacked upon rotted out pallets that simply gave out under the weight of the cabinets. The middle bent causing damage to 2 very expensive cabinets. Every item, and I do mean every item had damage. Either to the frame, door, etc. Yes, they will send you the replacement part, but only if that shows up undamaged as well. Which it didn't. Due to the extensive damage to some of the items i was forced to wait another month and a half for the replacement parts, putting my kitchen remodel that far out. The sad part is I had a great experience the first time I used them. Too bad this was the worst experience in regards to such a large order.

I will never use or recommend this company again. I purchased $5,200 in cabinets at the beginning of June. It took over a month and a half to get the items delivered even though they said delivery would only be 2 to 3 weeks at the time of purchase. Once the items were delivered the pallet and majority of the boxes were damaged. Some boxes were damaged to the point that broken wood pieces were falling out. I went through the pallet of 17 boxes as best I could and noted the damaged items. 2 days later I went through the pallet completely and noticed that three items were missing. These items were the toe kicks and filler pieces, for a total of $310. They said that they would have to reach out to the shipping company so they could do a dock search. This process took 3 weeks and they came back and said because I didn't note it at the time of delivery they would not be covering it. So I spent $5,200 and the company won't acknowledge their mistake that they never shipped it and I will be forced to pay another $310. It's been 75 days since I placed my purchase and I still don't have all the pieces I need to complete my project. And the customer service during all of this has been atrocious. The lack of communication is unacceptable. I would have to reach out to them for answers. Never again will I use this company or recommend them. All because they didn't want to send me $310 worth of pieces that they lost or never shipped.

This Company has a good product with decent prices. However, do not make the mistake of needing an additional item. They charged me $350 to ship 1- 24" Cabinet 20 miles. Absolute Rip Off!