KingsYard Reviews | Read Customer Reviews of kingsyard.com

KingsYard Reviews | Read Customer Reviews of kingsyard.com

KingsYard reviews

122 approved reviews, newest moderated first

David D.
Dec 30, 2024
Works well in my backyard!
The reason I write the review is their premium product, I purchased a hummingbird feeder and a squirrel-proof feeder from them, both work well in my backyard and attract birds for me! The amazing part is that the price I purchased them was half the price of the previous one I ordered on Amazon.
Response from KingsYardSep 28, 2025
Thank you so much for your kind words! We’re delighted to hear both your hummingbird feeder and squirrel-proof feeder are working well and bringing more bird activity to your backyard. It’s wonderful to know you also see the value in our products compared to other options. We truly appreciate your support and look forward to providing you with more quality feeders at a great value.
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Edward and Mary W.
Jan 6, 2024
Lack of seller communication or resolution
Item ordered 11/5/2023. Order finally delivered on 12/19/2023 and was broken when received. Seller was contacted 12/19/2023. No response. Website states response within 48 hours. Seller was contacted again 1/2/2024. No response. Website states response within 48 hours. Today is 1/5/2024. Website states no refunds after 30 days. Seller is incompetent or a scammer. You decide. I know what I think the seller is. See above.
Response from KingsYardSep 28, 2025
We’re very sorry to hear about your experience. Normally, our customer service team responds to all inquiries within 24–48 hours, and it’s never our intention to leave a message unanswered. As we’ve only recently joined Trustpilot, we are just now able to reply here. Please contact us at [email protected] with your order details, and once verified, we’ll be glad to offer compensation to make this right. We truly value your feedback and appreciate the chance to resolve this for you.
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Pat J.
Dec 31, 2023
Customer service
I ordered a hummingbird feeder on Dec. 12th, 2023. It never came. I couldn,t track the package from the email they sent. I have emailed customer service about 5-6 times and no one responds. I can,t seem to find a phone # to call. I am very disappointed in this company
Response from KingsYardSep 28, 2025
We’re truly sorry to hear about your experience and the frustration this has caused. This is not the service we aim to provide. Please confirm whether your order was placed through our official website kingsyard.com, as our customer service team normally responds within 24–48 hours. Kindly contact us directly at [email protected] with your order number, and we’ll make sure to look into your issue. If you need any further assistance, we’re always here to help.
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Wayne D. B.
Nov 30, 2023
ORDER FOUR BIRD FEEDER
ORDER FOUR BIRD FEEDER , AND GOT A HUMMING BIRD FEEDER INSTEAD OF DOUBLE A SUET CAKE FEEDER
Response from KingsYardSep 28, 2025
We’re truly sorry for the mix-up with your order. This is not the experience we want for our customers. Please contact us at [email protected] with your order details, and we’ll arrange to send the correct item or provide a suitable solution right away. Thank you for bringing this to our attention, and we appreciate your patience as we make this right.
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Glenda D.
Aug 1, 2023
Love their quality
The feeders are great. I love the quality of my bird feeders. Super easy to install and materials are great.
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Case K.
Jul 3, 2023
Okay Quality
I like the look of this companies bird feeders so I decided to give them a try and ordered a recycled hopper feeder. The quality of the feeder was okay but there were a few issues. I wrote Kingsyard since they advertise a lifetime warranty and got no response.
Response from KingsYardSep 28, 2025
Thank you for giving our feeder a try, and we’re sorry to hear about the concerns with your order. All of our products are backed by a lifetime warranty, and normally our customer service team responds within 24–48 hours to help resolve any issues. Please reach out to us at [email protected] with your order details, and we’ll be glad to assist you and make sure your warranty is properly honored. We truly appreciate your feedback and the chance to make this right.
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ema J.
Mar 1, 2023
Nice feeders
Bought one for my front porch.Beautiful feeder.
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Lucas T.
Feb 21, 2023
Creative take on bird feeders
I had been seeing a healthy number of sparrows near my balcony so I bought a feeder and set it up. KingsYard is quite creative in terms of designing the feeders so if you like funky looking stuff, this is the right place. Overall, I am happy with my product and the sparrows seem happy too.
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