Carole B.
Unable to fully screw hooks into ant moat on hummingbird feeders
I bought 2 of your hummingbird feeders. Both have the same problem. You can't fully screw the hooks into the ant moat. They make a loud screeching noise when you turn them. I used pliers to try to get it screwed in and even then it would not finish screwing into the part. I bought the pretty pink flowered one and have to return it. Please have your quality control people look into this design issue . Very disappointed. I was hoping the 1st one i bought was just a fluke but the 2nd one had the same issue.
Response from KingsYardJul 14, 2026
We’re very sorry that both feeders had the same issue with the hook and ant moat assembly. We understand how frustrating this must be, especially after you gave the product a second chance. Thank you for bringing this to our attention. We have shared your feedback with our product and quality control teams for further review. Please contact our customer service team with your order information so we can assist help provide an appropriate resolution.



