Mike S.
Still No Refund
Returned 3 items of 3 on 12/18/2025. Today is 01/10/2026. Still waiting for my refund. They told me via chat the items were still in transit. BULLSHIT. I'm done with this company.
Specializing in mens big and tall clothing for over half a century, we carry sizes L-9XL, waist sizes 36-80, and wide and extra wide shoe sizes 8-16.
KingSize (kingsizedirect.com) has 481 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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481 approved reviews, newest moderated first
Mike S.
Returned 3 items of 3 on 12/18/2025. Today is 01/10/2026. Still waiting for my refund. They told me via chat the items were still in transit. BULLSHIT. I'm done with this company.
Bud W.
As others have said, the clothes are overpriced for the quality. They also engage in scam practices. On every order, they auto enroll you in their "rewards" program. They get the reward and you get the shaft.
Bill M.
Double billed twice. Customer service is horrible. Avoid doing business with this company!
customerDenis J.
king size is not a company that I will never order from again. the cloths are cheeply made. I ordered in oct 2025 and they are falling apart in Jan. 2026 you do the math. also I notice that their has been an unexplained charged to my personal credit card of $16.95 each month from king size, when I called to confront this I got the run around for 1 hour and 25 minance. foundly I call my credit card company and discover card gave me a phone number to call at king size . I was and I am not a happy customer. DO NOT BUY FROM KING SIZE>>>>> al by the way the $16.95 charge was fou a membership to rewards program that I did not agree or sign up for.what a way to do busness screw you when your back is turned. DONE this has nothing to do with not getting a order it has to do with getting charged for something I did not ask for and getting a run around on customer service and no one and I repete NO ONE KNOWS WHAT IN THE HELL IS GOING ON!!!!!!!!!!!!!
Tim Y.
No way to track shipments as 6 days after order placed still not shipped. No matter the deal, you have been warned to NOT order from this company.
Michael G.
I placed an order not realizing that I was being charged shipping and handling of $20+ on an $80 order. I have been trying to cancel the order since immediately after it was placed and for more than an hour this morning -- I know the order hasn't been shipped or even in line to be shipped. There is no place on the website to cancel and the on the phone line I was the 42nd person in line. Once I finally get a hold of them, I'm confident they will tell me that it is too late to cancel, and then charge me a $10 fee for the privilege of returning it. Never doing business with this seller again.
William
The first thing I want to say is: the question in the suggestion box is what went wrong this time? How did you know there previous problems. "DON'T BUY FROM THEM" BEWARE!!! IT'S NOTHING BUT A BUNCH OF JUNK CLOTHING. Way overpriced, they ripped me off on the free shipping that they advertised. When I called to tell them about it they said I didn't notify them within the 24-hour period that was never mentioned anywhere. I made a purchase on a Saturday afternoon and called them first thing Monday morning but that wasn't quick enough for them and they said I didn't notify them quickly enough ??? All I can say is this was the second time that I made a purchase from them and both times I had problems. The customer service is terrible. Don't waste your time or money on this junk. I saw a full page ad in one of my favorite fishing magazines and decided I'd give them another chance and maybe they changed, but no. I will never purchase from them again.👎
Sandy
Ordered a gift card for son-in-law for Christmas several days before the holiday. Assumed it would come immediately ( like my Lululemon one) Nope. Called and told it would take several days. Did not receive it by Christmas and called again today. Was told it could take up to 7 business days. Canceled my order. What a joke. The whole reason I ordered an emailed gift card is to get it right away. It worked out, however, as since I have checked out their reviews, and apparently their quality is poor anyway. Would not recommend at all, simply due to their poor customer service.