KingSizeReviews of kingsizedirect.com

I ordered slippers for my bf's dad on Dec 9. We broke up on Dec 12. I emailed them and they said they could give me a full refund no problem and that they would give me a return label and to call when they arrive. I called. They said they would do none of that and that I would have to pay for the return. They told me to do it through the website. The website says I can't do it and to contact customer service. The website in fine print says they charge you $11 on each refund. I paid $56 for the slippers. They said they company would keep a MINIMUM total of $39 of the sale and I would not get that back. What the HECK, yall do NOT BUY FROM THESE SCAMMERS.

Terrible company. Placed an order on 12/6, received a notification on 12/19 that an item was out of stock and they canceled my order. The item was a Christmas gift. Customer Service offered no solution. The cancelation email offered 25% off my next order and it expired in 5 days. When I called, the rep stated that I can reorder because the item is now in stock. Wait, what?? The email I received 4 hours ago said it wasn't. Most of the items are sold by a 3rd party and they have no comtrol of inventory. This company is a scam, offer items that are not available and do nothing to help resolve. Run, run far away from this company.

Very Shady business. I paid for my 3 pair of jeans and also paid for the super fast delivery December 10th… my order was processing for 3 days. It’s December 13th and I just got a tracking number. One support agent told me they’d refund me the shipping cost once my package got shipped since it processed for so long; once my package got shipped I emailed them regarding my shipping cost refund and now their telling me I placed the order on the 11th and it was within the time from of the promised delivery date. I have proof that I ordered on the 10th. So now that’s $50 I won’t be getting back.

On December 7th I purchased 3 rip stock shorts from king size next day. I received a double order. The only authorized order was for $145 at 50% off. The second unauthorized order, which was a duplicate, was for $334. 5 calls and 2 emails later, they could not do anything about it. Until I received the package at home and to call them to get my refund. They kept using verbiage like I did it. I authorized it, there's no other way it could have happened. I'm here to tell you that I tried ordering it 5 times On their website, and I kept getting kicked out. I called customer service twice. And they could not do it because their system kept going down. So them telling me that I did it is impossible. I was only able to do it once at 50% off or $145. Why am I having to go jump through hoops? And make so many calls. And so many emails to get a return on an unauthorized purchase. I did not do well today. I received the package where I think it's like a week later. No, not even a week later, I received the package. I called, and they're using this a verbiage. That I made the purchase so I yelled at them. Telling them you have to stop using language that like accusing me of authorizing and clicking the purchase. Button which I did not. So they changed their verbiage, saying it was a dublicket which I agreed on on the explanation on that purchase. So they gave me a happier return label. Emailed to my email account, went to ups, showed them the scan code. They ripped up in the package and scanned each individual. Item and then said that the system from king's size would email me a receipt which gave me some doubt. And a lot of red flags in my head here we go again. I said to myself, but lo and behold the email came through. But they only gave me the money back for taxes and the items which again I did not authorize or purchase. So I call customer service, wondering why I'm only getting paid $296 out of 334 that's like $40. That's a shipping. The associate at king size told me. Oh, I would have to wait until I received all the money from the taxes and the items back to my PayPal account and that I would need to call again. This would be the 13th or 14th time. I would have to explain myself to somebody. So I said, well, maybe I should just go to consumer affairs consumer. The federal government, you know, just review and complain. Legally complain about this company and lo. And behold, oh okay, it's okay. We're gonna write a note in your account. So you don't have to explain yourself when you have to call back again to get your shipping money back. So either way, I have to call somebody and explain my situation. So buyer beware of this company.

I bought a shirt on-line from KING SIZE. I ordered their SMALLEST which happens to be Large. It arrived and would fit an NFL Tackle. I only paid $24 but there was a $12 shipping fee. Because of it's enormous size I am returning it. Burned again, they charge $11 ship/handling off the shirt price of $24. I'm getting $13 back from $36. No wonder Amazon is doing so well. Never again.

Ordered a leather coat and it was covered with what looks like mold. Discolored and splotchy.

I ordered a pair of pants with alterations. It took three weeks to arrive and there were no alterations. I was told when I ordered the total cost would be 68.13. When i talked to customer service they said that the alterations were not included and the the 48-dollar pants had 16.29 in postage. and I would be charged again for postage if I sent them back. total rip off. Don't buy from this company. I see why they have such bad reviews

I ordered six shirts for my son for Christmas. They mailed the package to an incorrect address. They refused to give me a refund or replacement of the shirts and told me I could file a complaint via snail mail (USPS) with my signature, along with a copy of my order, and proof of payment so they could consider whether or not to help me. What a horrible company!