KingSizeReviews of kingsizedirect.com

Ordered a month ago. Still not shipped. Customer service is non existent. Many emails ignored, multiple calls cut off after waiting 30 minutes.

Hello I'm miss natasha greenie I'm filling a dispute upon a order from april,27,2021 Ive been waiting since may 01 2021 I never received no order or delivery didn t come at all so i disputed for refunds two months to return refunds no order was delivered I ike to give you order number 10504700012 the last order number giving I have not received no avadiant out yet to sign my amount is 188.33 or 228.33 do which refund is going to be I want to filled out my avadit to sign

Should change their motto to "out of our hands", cuz after any issue arises once they get your money that's the only reply you'll get. Placed an order and paid express. Didn't get the shipment until June when ordered in April. Wanted a refund of express shipping. Out of their hands due to covid and high volume of orders for the current sale. Placed another order and less than 10 hrs later realized I put my old address as shipping. After being on hold for almost 45 mins, told out of their hands. Even though the load hadn't even shipped yet. Customer service at this place is a joke and they won't be seeing another penny of my money.

I was very disappointment with the service I received. I ordered slippers for my husband. They were backordered, which is fine, but when I called Customer Services, the line would hang up or I was on hold for over an hour and then hung up. I emailed Customer Services and it took them weeks to respond to tell me that my order was backorders and I would receive it eventually. I am okay with the product, but feel they need to up their game regarding customer service. I will not order from them again.

I wish their was an option for zero stars. The worst online experience ever, shipping takes over 1 month. Great how their advertising for fathers day, if you order now you may have it for next year's fathers day. Never, ever again. If you don't mind waiting over a month to possibly get your order, then they may be your company. So many better companies / options out there. How are they still in business?

There needs to be a Zero Star rating for this the most unresponsive Trickster Company ever. For example: A "10 minute wait on phone" lasted for past 45 minutes with no response. I tried the phone contact for 4 days running. No Response. No return emails after emailing KING SIZE directly. They have a response on the phone line that states: "If that is wrong say: Go Back." Which means one cannot reply factually. STAY AWAY. Where is the Better Business Bureau?

This is for kingsize.com Horrible shipping time, they don't even send your clothes until 16- 20 days, like wth? They sell the same piece of clothing at different prices to make it look like its a sale but its NOT, worst company I've ever dealt with!

Worst company ever to deal with. Obvious they do not concern themselves with the customers concerns. Promises not kept, Delivery not as stated , basically tell you that’s the way it is. Will not let you cancel and whenever they decide to get it to you if you return they deduct money plus you pay all the shipping . Never will I order again from there! Think it’s time BBB was notified by the looks of these reviews