KingSizeReviews of kingsizedirect.com

I returned an item because it was defective. They sent a gift card, but it didn't even cover the cost of the item, let alone the price of shipping the replacement. I don't recommend this company.

Their item will list "Hurry, X number of Items still in stock!" Then when you order, you get told it's back ordered and you will receive the item in 5 months. That is NOT an exaggeration either. Actually said 5 months from when the order was placed. This happened to me twice now. I won't buy from them again.

Extremely high prices. Will not correct any order error issues incurred by THEM!! 60 day return/ refund policy is a joke. Said the $7.49 gift charge was for hemming and they still weren’t hemmed. Lol. Reported to the BBB and they still lied. F yall!! Save your money and buy from Amazon. No need to redact or post my comment… the 94% <1 star rating speaks for itself. LMFAO!! I guess trump got to yall years ago!!

They're shipping and return shipping costs are outrageous. They are not reasonable and not fair I will not do business with them again. I spent $60 in that $30 back after what they sent was such poor quality I couldn't take it. Cheap poorly stitched wrong color t-shirts. Shame on KingSized

I purchased a leather coat and several sweat suits and t-shirts so I can be PREPARED for the WINTER. UNFORTUNATELY, I went to a funeral today and I put the COAT on for the FIRST TIME🤨Not only did I come home DISAPPOINTED💔 after someone pointed out to me HEY, your jackets PEELING. That was VERY EMBARRASSING ✅✅✅ BECAUSE I didn't care that it was peeling. I CARED ABOUT PRESENTATION at the funeral and DRESSING DECENT but I didn't want to look like I DID NOT APPLY MYSELF RESPECTFULLY TO ATTEND THIS SACRED EVENT. I wanted to just be RESPECTFUL and DRESS ACCORDINGLY. When I reached out to KING SIZE to express to them how I was feeling as a customer NOT because, I WANTED money back or ANYTHING switched or return NOTHING. I was met with a representative at the CUSTOMER RESOLUTIONS by the name of Linda Who WAS VERY INAPPROPRIATE in trying to have compassion towards what I was trying to SAY and EXPRESS. She kept cutting me off and telling me unfortunately there's only 60 days and you had time to return it and there's nothing we can do. IN REITERATING MYSELF I WASN'T CALLING TO REFUND OR RETURN ANYTHING. I WAS EXPRESSING MY UNSATISFACTION WITH REGARD TO THE QUALITY OF THE LEATHER COAT THAT WAS PURCHASED AT THE END OF SUMMER... SO THAT I CAN BE PREPARED FOR WINTER. SHE DIDN'T SEEM TO GRASP THE IDEA THAT THERE'S A (CUSTOMER CALLING) WITH THAT TYPE OF CONCERN SHE ZEROED IN ON NO REFUND NOTHING I CAN DO ABOUT IT. 🤔🗯️GOT IT ❗[✓ ] I DIDN'T CARE ABOUT THE REFUND. I DON'T CARE ABOUT THE MONEY. I'M NOT BIG BY MISTAKE. I'M BIG BY CHOICE AND THAT GOES WITHOUT SAYING DEEP POCKETS IN THIS FAMILY & NOW I KNOW THAT ( KING SIZE ) DOESN'T HAVE THE BEST INTEREST OF ME AS A CUSTOMER & THEY DON'T APPRECIATE MY BUSINESS. THANK YOU SO MUCH LINDA IN EL PASO TEXAS FOR EXPRESSING THE IGNORANCE AT A LEVEL THAT IS UNEXCUSABLE CUSTOMER SERVICE WHEN DEALING WITH CUSTOMERS IS ALL ABOUT ONE THING 💯%THE CUSTOMER.... I CALLED IN GOOD FAITH AND YOU LISTEN IN GOOD FAITH, [PROCESS] THEN, COME TO AN AGREEMENT EVEN IF YOU DON'T WANT TO GIVE SOMEONE MONEY BACK. THAT'S FINE. IT'S YOUR BUSINESS, YOU WANT TO KEEP THE MONEY KEEP THE MONEY.🤔🗯️✅ BUT HAVE THE COMPASSION THE DECENCY & THE RESPECT TO LISTEN. SO YOU CAN PROCESS THE VERY NEXT THING TO COME OUT OF YOUR MOUTH. TOO BE SOMETHING ALONG THE LINES OF{ WE WILL TRY TO DO BETTER NEXT TIME} AND {WHAT CAN WE DO TO KEEP YOUR BUSINESS MY APOLOGIES AND THANK YOU FOR BEING A LOYAL CUSTOMER} OR A FIRST-TIME CUSTOMER.. LIKE IN THIS CASE I AM. CORRECTION I WAS. I DIDN'T CALL THE 1-800 NUMBER TODAY TO BE DISRESPECTED OR UNDERMINED AND I CERTAINLY DIDN'T CALL TO HEAR ABOUT YOUR 60 DAY POLICY'S WHAT IN FACT I DID CALL ABOUT WAS TO (EXPRESS MYSELF) IN A KIND AND CONSIDERATE RESPECTFUL MANNER AND I DIDN'T GET RECIPROCATION FROM YOU LINDA. ACCORDINGLY I WILL SEVER MY TIES AND THE PEOPLE THAT I RECOMMEND JUST THIS WEEK TO YOU""FROM THE Lehigh Valley Pennsylvania I WILL MAKE SURE THAT THEY KNOW NOT TO DO BUSINESS WITH YOU. THANK YOU LINDA. THANK YOU SO MUCH FOR BRINGING MY AWARENESS UP.

Customer Service Department King Size P.O. Box 650972 Dallas, TX 75265-0972 Subject: Complaint Regarding Unreasonable Return Charges Dear Customer Service, I am writing to express my disappointment regarding the return charges applied to my recent purchase from King Size. I purchased an item for $87.95 that unfortunately did not fit as expected. I promptly returned the item in accordance with your return policy, only to discover that I was charged $33.75 for the return. I find this charge excessive and unreasonable, considering the cost of the original item and the fact that I followed your return instructions. While I understand that return fees may be part of your policy, the amount charged seems disproportionate and does not align with customer-friendly practices. I value King Size products and have been a loyal customer, but this experience has left me feeling frustrated and dissatisfied. I kindly request a review of this charge and a refund of the return fee, or at least a partial adjustment. I believe this resolution would reflect King Size commitment to customer satisfaction. Please let me know how this issue can be resolved. Thank you for your attention to this matter. I look forward to hearing from you.

The delivery cost for a couple of shirt and shorts was $40.00. They’ve turned their delivery fees into a profit center. I canceled my order.

This company sells trash and overwhelms you with garbage marketing, "deals," and gimmicks like a checkout deal timer, a spin-to-win discount, and even inserts in their magazines with scratch off discount codes to give you that gambling high. If you give them your email they will email you FOUR times a day. When you unsubscribe, it says to allow them time to make it go through and they just keep annihilating you with marketing for a couple weeks. Just a disgusting company from a marketing perspective. Not enough? They overcharge you every chance they get. The goods are priced high (to make room for garbage discount codes), they charge $7 to get a single t-shirt to you in 3 weeks, and they slip in a little margin on the taxes as well. Still not enough? The quality is ABSOLUTE TRASH. We are talking the seems pop and it falls apart in 2 months type of trash. Ultra low quality clothes and goods. And if you're still not convinced, the customer service is gross. If you message them they tell you they will "inform the correct department of the issue," send you a free shipping coupon code worth $6 or $7 so you can buy more garbage that breaks immediately, and spend the remaining 80% of the email explaining how you can barely use the code anyway.