kingscharterbususa.comReviews of kingscharterbususa.com

We chartered 4 buses from KingsCharter one month ago. KingsCharter did not use their own buses. Instead they contracted the buses from other companies. Normally we pay the drivers their gratuity directly. However, Kings told us that we would need to pay them the gratuity and it would be paid to the companies they contracted with to go to the drivers. This seemed odd. It also seemed odd when they asked for $1500/driver for a 4 day trip. We obviously said that was ridiculous and eventually they settled on $600/driver which was still high but we accepted it. We cut a check to Kings Charter on top of what we were paying for the buses to go to the drivers. I was suspicious of what was going on and stayed in contact with the drivers. They never received their tips. I continued to call Kings over the span of a month about why the drivers had not been paid and every time I was given a different story and told they would look into it and get back to me. They never did. Finally, they blocked our calls and we have been forced to take legal action against them. Kings Charter are a bunch of hucksters who stole the tips of a bunch of hard working drivers and I would recommend looking elsewhere before hiring them.

We hired a 56 person bus for our wedding with Kings Charter . The staff was very friendly and helpful but I often had long waits and difficulties with communication- change in the itinerary and follow up with the driver's information prior to the event. The driver, Daniel was amazing! We accidentally hired a bus that was to big for our ceremony site. He was able to problem solve in the moment and skillfully and confidently navigate a tricky situation. He was our wedding superhero! Thank you!