kingscharterbususa.comReviews of kingscharterbususa.com

This company left my tour group and I stranded in an airport for hours after our redeye home! We had to sit on the ground in Philly airport until other arrangements could be made!! I would leave zero stars if I could. DO NOT USE THIS COMPANY!!! They also lied about the bus, saying it had come, and that they couldn't find us. Then, they refused to respond to us or refund us for weeks!!

Kings Charter was a company unknown to me and colleague I asked, but they were able to answer all questions I had and even sent me pictures of the busses that we will be getting. We ended up rentig 2 tour busses for our music tour. Beds were clean and comfortable. Drivers were on time and friendly.

Service was flawless and everything went off without a hitch! We had two drivers for an event and everything from booking to the end of our event was perfect! Would recommend!

Horrible Experience. They left an entire group of high school students at the Philadelphia airport for hours, after their red eye home. Then they ignored the phone calks, emails and facebook messages. Now they are lying about having sent another bus. They never did, or they would have told the head chaperone and trip coordinator. DON’T TRUST THESE PEOPLE!!!

I am furious at this company. I used them one year for a trip with students and they were great. The next year our school used them again and stranded the students at the airport. The money was taken and no bus showed up leaving the parents having to drive last minute to the airport. It is such a shame and I don’t know if there was a change of leadership, but I will never use them again. The situation is just such a disappointment and a waste of time and money and may turn into legal action

We booked a Tour Bus through King Charter which was perfect and then after being let down for short trip transfers for our event booked travel for over 35 musicians at 12 hours notice across 3 days and they 100% delivered. Every transfer had the friendliest of drivers and all the vehicles were of the highest quality! Would 100% recommend again!

I am a tour manager in the music industry (been on the road for 20+ years), and for my most recent tour none of my regular vendors had availability so I rented a tourbus via Kings Charter, a company previously unknown to me and any colleague I asked. They were quick to respond, provided photos of the bus upon request as well as references from previous customers. They were then very keen for me to confirm, chased me up regularly via email and text message, first for confirmation, later for payment (starting one day after I received the invoice) and finally for a review. They asked for full payment in advance but were open to my request of paying the balance after the bus picked us up. The bus that did pick us up was not the same as the one in the pictures, it was a bit older and some of the bunk lights did not work (or weren't even there, and had some wires sticking out of the wall instead) but otherwise everything worked fine. The driver was quite the character and hit the rumble strips a LOT, but he was friendly and easygoing. The beds were comfortable and clean. All in all: they are a trustworthy company but don't expect a new bus.

We rented Tour bus from Kings charter bus. Amazing customer support also bus was nice and luxury. We had a small issue with generator but Kings got it resolved instantly and we enjoyed rest of the tour without any issues. Driver was professional and the complimentary dinner was amazing. Will definitely use their services again