kingscharterbususa.comReviews of kingscharterbususa.com

It’s been 18 months and they haven’t refunded me or responded or bothered to do a single thing to rectify the service they never provided me. Daniel hawk is a scammer.

Kings Charter came through in a pinch. My company had trouble with the booking and got in a tight spot with lack of buses. Daniel at Kings Charter worked with us and was flexible in our booking challenges and our field trip ended up going without a hitch.

I recently used Kings Charter Bus for a trip and had a great experience. The booking process was easy, the bus was clean and comfortable, and everything ran on time from start to finish. The driver was professional, friendly, and made sure everyone had a safe and enjoyable trip. The atmosphere on the bus was fun, and it was a great way for our group to travel together without having to worry about transportation. Overall, I was very impressed with the service and would definitely use this company again in the future. I highly recommend them to anyone looking for reliable and enjoyable group transportation.

It’s been a full year and they still haven’t refunded even a CENT for the trip they never provided. Daniel hawk and his team are liar and scammers! I have reported them to every organisation.

DO NOT USE COMPANY!!! After our company performed the services requested by them on 11/15/25 from Jonesboro to Paragould Ar., Daniel Hawk reserved the charges of the amount of 1,653.00. They paid us using 2 different credit cards for the full/total amount for trip which we sent them the invoice/link prior to service date. They are con artist and broker to other companies with charter buses and black car services. We contacted them by email today and Chris acted like he knew nothing about it, but would get back to us concerning the matter. So we contacted the credit card company and uploaded the documents to ensure that we got paid and there were no charge backs. They are very unorganized and unprofessional. I did tell them that if the matter wasn't resolved on their end we would file a formal complaint and use all social media platforms to leave a bad review with them including our companies site as well. DO NOT USE OR CONTACT THIS COMPANY. Im trying to submit the evidence online with this review to help you all. Go to their Facebook page and you will see the links there also. I wanted to upload the charge backs document along with the email of them asking me to remove my review until the matter is resolved, and I said our company would once we got paid

As a college football team traveling to an area we had never been, our drivers Peter Farrell, Alfonzo Ramos and Brenner Burton were absolutely outstanding and made the experience stress-free and enjoyable. They were very reliable, respectful, and fulfilled everything requested of them and more. From the time our team landed on the tarmac until they dropped us off two days later, we could not have asked for more from these three men. Communication ahead of time was outstanding, they were always early and exactly where they needed to be. I would recommend requesting these drivers for any job - they will not disappoint!

Do not do businesss with this company or Daniel Hawk. They left 56 of us stranded for a wedding and on the way back could only take 12. It has been 3 months of constant emails and calls for a 50% refund that they just won’t give. Even though we’re entitled to a full refund. Daniel keeps saying the third party they hired to do the trip won’t refund them so they won’t refund us. We paid this company to take 56 people to and from a wedding and only got one trip of 12 people and made everyone late to the wedding as we had to take our own vehicles cause the bus didn’t show up, some missed the ceremony. Not only did we lose thousand of dollars on a service that never happened, we lost precious memories for people who missed the wedding. They could not care less at the distress they have caused. Daniel asked one to stop leaving reviews in exchange for organising a refund and now won’t reply to any of her emails. Why is the customer suffering and unable to be refunded for the service that was not provided, all because of their choice as a business to not do their due diligence in outsourcing? Bad karma is coming. When they lose thousands of dollars on a scam they will see. Our friends have put in a charge back through cash app and have sort legal proceedings through military. All this because this company won’t even give a PARTIAL refund to an entire service that never happened. Are you that broke you can’t afford $1200 in a refund for a service you got paid thousands for? Literal thousands of dollars down the drain. We’ve had to report them to the IRS for are tax audit and other places due to their shady business dealings. And have to keep fighting through third parties because they assume we will stop when we won’t. Scamming company.

Their company seems to contact buses and have no control over how the owners might be. They made workers come out to service buses in Toronto late night, roadside then the owner decided to change the payment terms after the company has approved service. They owe companies money for services and later ignore, pass along, or have no intermediary after discussing clearly pricing and terms on the phone with Ace, texts, email. Avoid at all costs.