christian S.
mine was a factory 2nd out the box imo…
mine was a factory 2nd out the box imo and my bike repair guy whos warning everyone to stay away from this crap company! Only after 240 in repairs its now got worse gotta replace rear tire it hops once over 24 mph. I know the tires are trash but 1st thought it was motor causing the issue what? No its just the lump in tire! just the 4th issue im having with this pos cheap crap chinese crap. now with 30 miles im listing it for sale! WAY to many issues and there returns make u pay 150 shipping return for there factory issues lovely! Ill post youtube videos soon and ill post them here for the idiot haters who think i dont know how to assemble a bike lmao PLEASE! Id buy an aipas before this trash build again. No worrys customerservice dont give a dam aka want some free stickers and a phone holder??? and Im 1000% sure there warranty is as trashed as there service is, Hey want to buy a ex titan with only 30 miles for 1100 its a steal of a deal! off centered front tire, lump in rear, front fork bottoms out easily its 1 hell of a deal!
Response from KingbullbikeJul 16, 2026
Hi Art, We’re truly sorry to see how frustrating this experience has been for you, and we completely understand how multiple issues early on can feel overwhelming. We’d also like to provide some important context for clarity. From the beginning, we have been actively working with you to resolve each concern: A $240 partial refund was issued promptly for the initial issues A free replacement rear tire has now been shipped and should have already been delivered to you We also approved a $40 installation reimbursement to ensure you wouldn’t be out of pocket Our support team has continued to follow up and respond throughout the entire process At this point, since the replacement tire has been delivered, we sincerely hope the main riding issue you experienced is now close to being fully resolved. Based on similar cases, this type of “hopping” is typically isolated to the tire itself, and replacing it should restore a smooth riding experience. We understand your concerns, but we do want to reassure you that we have been consistently taking responsibility and providing solutions, even beyond standard procedures, to make things right. If the issue has improved after installing the new tire, we would truly appreciate it if you could update your review to reflect the current situation, as this helps avoid misunderstandings for other riders. If there is anything still not right, please don’t worry — we are still here and will continue working with you until everything is fully resolved.




