Kind LED Grow LightsReviews of kindledgrowlights.com

Light didn’t work right off the bat. Kind sent me a part to exchange, and I had to take light apart, switch part, put back together, and it still didn’t work. Went thru the return procedure and after way too long, called them about the progress. Nothing had been done to replace light, and getting a return call was becoming more difficult. Finally asked for money back. Money was returned. Too bad cause light was built like a tank, and if it had worked, would have been great. Took money and got light from different company and waiting for delivery to see if this new light works. Sorry it didn’t work out.

So I had posted an extremely negative review, not about the product but about their customer service yesterday. There had been a prolonged period of intermittent back and forth with Customer Service leading to frustration. Today the Customer Service Manager reached out to me and I have to say it is refreshing to speak with a TRUE GENTLEMAN. This gentleman Jeff apologized profusely and rectified the situation thus restoring my faith in KIND LED Customer Service and KIND LED as a whole. They have agreed to replace the light at my convenience and shipping should be in progress as I type this. THANK YOU JEFF at KIND LED. I look forward to a long and productive relationship.

Great light. Delivers less heat than other in the 300w range. Important in a confined space that can heat up quickly. However - early this year I bought an XL600 for a different space. When it arrived, two of the banks didn't light up. They repaired this and returned to me, and it's worked fine since. Now, after less than 3weeks use at 20 hrs/day, two of the 6 banks on my new XL300 have gone out, and I'm forced to repeat the experience from earlier this year. When plants are growing, it's not good to lose lighting for weeks. Better quality control needed before shipping, it seems.

So far I'm digging the product and cannot wait to see what kind of beautiful flowers these lights can yield. I do wish, however, that I would have know about a 15% restocking fee in addition to covering shipping if there was any reason a customer such as myself would want or need to return the item. During these tough times, charging a potential future consumer and others potentially brought in by Word Of Mouth a fee for wanting to return a never opened or taken out of box item just seems like a business practice that needs fine tuning. Just be wary and use caution when measuring your room space for if you buy too many lights you will pay the cost out of pocket. thanks and God Bless

About 2-3 months in and im loving these lights! REAL INTENSE LIGHTS. RECOMMEND BUYING THE GLASSES FROM METHOD SEVEN.

Bad terrible customer service I tried returning before 30 days after purchase and they wanted to take 15% as stocking fee. lights aren’t worth the money at all they use cheap no name Chinese LEDs that burn out especially the IRs

The lights are doing a fabulous job. I've Never seen a better flower in the tent. Absolutely amazing product. That's where the good news ENDS WIFI ( allegedly) will not work. Can't get customer service to help tried for weeks. Have flowers in tent with 4 k in lights. Can't use wifi..I'm satisfied with the preset ( multiple for each phase of the grow).. But to be honest..the reason I purchased this system was to be able to access the controls abs settings and to link the lights in the room together..since I'm not..I feel like it was a huge waste of my money....could have spent way less. Ps...they did finally reach out to me after a month. TOO LATE!!! Im in week 5 of flower ging to stick Werth the presets until next group. Maybe they will call me back in less than a month..maybe I should leave another message now 🤔..then when they call back I will be in harvest in 3 weeks..so that I can try the wifi systems some time in the future..and Awsome on the videos..

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