Kin CustomReviews of kincustom.com

Response from Kin CustomNov 18, 2020

Hi Blume! We are incredibly happy you love the quality of Kin Custom's merchandise. And we are glad you find our Creator Studio design tool easy to create products your customers love. We individually handmake and print each and every order when they are placed. We strive to make the production & delivery process efficient so that your customers can receive your designed goods in a timely fashion! We are always looking for feedback and really appreciate your business. We have a lot of on-site resources, including our blog, that will give you tips on how to grow your profits. We can't wait to see what you design next! -Kin Custom

Response from Kin CustomNov 18, 2020

Hi Shop Owner! We are so glad you find Kin Custom's platform easy to apply your all-over print designs on our fashion forward styles. We pride ourselves with delivering you and your customers high-quality, individually handmade apparel, shoes, and accessories in a timely manner. We are always looking for feedback and we are excited you are happy with how your designs translate on our styles. We are excited to see what you design next! -Kin Custom

Response from Kin CustomNov 18, 2020

Hi Mister Stylish! We are so excited that you are happy with Kin Custom's quality & delivery speeds. With all our styles hand-made to order with your all-over print designs, we want to make sure we are giving you the quality product your customers expect. We pride ourselves with delivering you high quality, up-to-date fashion trends so that you can continue to grow your business. We look forward to seeing what you design next! -Kin Custom

Response from Kin CustomNov 18, 2020

Hi Sabrina! Thank you for choosing Kin Custom as your print-on-demand & drop ship supplier! We are excited that you are pleased with our delivery speed and look forward to seeing your designs on our styles! We really pride ourselves on our high-quality, handmade apparel, shoes, and accessories with fast shipping. And we are always looking for feedback and appreciate your business. -Kin Custom

Response from Kin CustomNov 18, 2020

Hi Shop Owner! We are glad that you are using Kin Custom for your print-on-demand and drop ship provider and we are happy you have a successful business! We pride ourselves on our quality merchandise that is custom with your designs, handmade and printed with Oeko-Tex certified ink. Because of the detailed customization we provide, we do not mass produce any inventory and really take care to provide you with an amazing product to keep your customers satisfied. As your print and drop ship provider, we handle the logistics and ship your designed merchandise directly to your customer. Our home office is in Columbus, Ohio and our production facility are in China. Because of this, it is required by international customs law to have our fulfillment center on the outside of the package located on the commercial invoice. We understand the importance of your branding and we want your customer to experience your unique brand designs and merchandise. Because we want you and your customers to be happy with the merchandise and the brand you have created, we offer our high quality custom branded packaging sets that include your logo on hangtags, polybags, packing slips, and more! We really appreciate your business and hope you continue to find Kin Custom's print-on-demand and drop shipping useful to your shop. If you have any additional questions, please reach out to our Customer Experience Team in our Help Center. -Kin Custom

Response from Kin CustomOct 20, 2020

Hi El Raza King, We understand your experience has become considerably frustrating and we would love to take the time to help using our platform! There are two types of transactions you can make in our Shopify app; sample orders and importing an order. To order a sample, importing is not required. Our Help Center is a great resource., you can read more information in the below link. https://knowledge.kincustom.com/knowledge/how-do-i-order-samples If a customer places an order on your Shopify store, it will automatically import into our app. To complete the order for fulfillment, please submit payment to cover the base price of the goods as you have already collected the profit on your store. We believe that you might be missing a step when trying to import & fulfill your order. For more information please reference our Help Center for a step-by-step guide on how to import orders. In this article, you can find the information at the bottom of the article. https://knowledge.kincustom.com/knowledge/how-to-get-started-shopify-app We appreciate you using our services and if you continue having issues, you can submit a ticket and our Customer Experience team is available to help Monday-Friday 9am-5pm EST.

Response from Kin CustomOct 14, 2020

Hi Violeta Maidi- Thank you for using Kin Custom for your print on demand & custom design needs. We are excited for your business and want you to be successful. We want to apologize that your backpack did not work for your needs. We encourage all of Shop Owners to visit our website Help Center for expeditated answers regarding questions about using our Creator Studio. https://knowledge.kincustom.com/knowledge Also, thank you for commenting on our shipping speed, we always strive for a less than 3-day production time on all orders. With that said, final orders do ship from our Home Office in Ohio. Please feel free to connect with our Customer Experience Team with further questions. -Kin Custom

Response from Kin CustomOct 14, 2020

Hi JFOS CrownZ- First, we want to thank you for using Kin Custom, for your print on demand, custom design needs for your apparel, shoes, and accessories. We are excited that you like our styles, and we are always looking to add to our assortment. With that said, we want to make sure you have the appropriate communication on all orders for your records. To investigate further, please visit our Help Center, submit an inquiry, and our Customer Experience Team will be able to assist with details. https://www.kincustom.com/page/contact-us Thanks for your business and we are excited to see your success. -Kin Custom