KidrobotReviews of kidrobot.com

Regardless of the reviews here I took a punt and ordered a Dunny from Kidrobot. Delivery from the US to UK was just 9 days from ordering and turned up very well packaged and in perfect condition.

My kids absolutely love kidrobot products, especially the yummy world collection. And customer service was phenomenal! Super responsive and helpful. Kids are already asking me for new items to completely their “restaurant” offering! Highly recommend!

Horrible place to buy collectors toys! We received an item with a damaged box and item and they just fought with us on getting it replaced when my husband is a collector. The item had multiple cracks in and they claimed that's how the product was supposed to be along with it being shipped in a huge box so the item was bouncing around the entire time... Potentially cracked during shipping. They refused to replace it.... So if you're a collector avoid this shithole company like the plague. They don't care about their customers and won't make things right when they send you a damaged item. Avoid!!

Give me a fake tracking number... They never send the parcel! I am in France so they try to scam me! Horrible compagny. Never answer me!

Shipping was a nightmare. Product was shipped incorrectly from seller. Took over a month and multiple emails to find out the issue. Seller response time lags and ignored requests to refund my money. Look elsewhere for like products. Update: Would recommend contacting the fraud department of the financial institution that tendered the transaction. Chase refunded me upon complaint.

I previously ordered three The Simpsons - Homerzilla Plush toys, and after waiting for a long time, I only received two. They sent me a Hello Kitty plush toy by mistake instead of the third Homerzilla. Customer service has not responded at all, and I'm very disappointed."

everything I've ordered from this company has been 100% perfectly exactly what was ordered. I've actually been extremely impressed with my products!!! some of the things I've recieved: -Kenny Plush(high on life) -the entire Don't Hug Me I'm Scared series -tony the talking wall clock I can't complain, and I got feedback on shipping when I requested it. pre order times are not unrealistic and, I cannot emphasize enough that I've gotten good quality. Thanks Kidrobot :)

I CAN NOT believe how quickly and politely this company responses to any emails. I have only ordered PRE order items from them and have had zero issues. They also provide quality products!! WIN WIN!