Kidmoto Technologies Reviews | Read Customer Reviews of kidmoto.taxi

Kidmoto Technologies Reviews | Read Customer Reviews of kidmoto.taxi

Kidmoto Technologies reviews

193 approved reviews, newest moderated first

Alexandra S.
Jan 27, 2020
Kidmoto has been such a wonderful…
Kidmoto has been such a wonderful service! The booking process is straightforward and simple, and the drivers are always so great with the kids and helpful to me. Thank you!!
Response from Kidmoto TechnologiesJan 27, 2020
Hi Alexandra, Thank you so much for taking the time out in leaving us this wonderful review. We are delighted that you loved our service! We would like to thank you as well for appreciating the ease and effectiveness of our booking process. We aim to provide an excellent experience and that begins with providing our customers a hassle-free booking through our app and website, satisfying customer service and of course followed by a safe, convenient and memorable journey for you and your family. It was a pleasure serving you. We look forward to serving you again soon. Kriselda Pentecostes Customer Care Agent KIDMOTO TECHNOLOGIES
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Maria
Jan 27, 2020
Very smooth ride and nice driver
Very smooth ride and nice driver
Response from Kidmoto TechnologiesJan 27, 2020
Hi Maria, Thank you for leaving us this wonderful review. Simply knowing that we did our jobs right and provided satisfaction to our customers gives us so much inspiration. Kidmoto drivers work very diligently and your feedback will provide them with great encouragement to keep doing what they are doing. It was a pleasure serving you and we look forward to having you again soon Kriselda Pentecostes Customer Care Agent KIDMOTO TECHNOLOGIES
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Barbara
Jan 27, 2020
A second great experience
This was our second use of Kidmoto to transport my two year old granddaughter from Manhattan back to JFK airport for the trip home to Australia. Andrea was our driver on this ride and this second experience was, again, perfect. We can highly recommend Kidmoto - they are so professional, on time, great drivers and deliver a really high quality service!
Response from Kidmoto TechnologiesJan 27, 2020
Hi Barbara, Thank you so much for leaving us such a nice review and for commending our drivers. They will be glad to read what you wrote. Your feedback will surely help other families around the world as they search for a convenient transportation experience with their small children. Thank you for trusting our company! We hope you had a wonderful time in NYC and rest assured that we will do everything in our power to make us deserving of your loyalty. Kriselda Pentecostes Customer Care Agent KIDMOTO TECHNOLOGIES
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Tiffany S.
Jan 25, 2020
The drivers are wonderful
The drivers are wonderful! The cars are amazing and clean. I haves used this service twice. One time the estimate was accurate another time it was off by 40 dollars. I received an estimated quote of 88 dollars and it cost over 120. The ride was only 19 minutes long and the driver did not wait at all. So the service is great but 120 for a 19 minute ride was surprising.
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Lisa D.
Jan 19, 2020
Did not show up in time- didn’t answer…
Did not show up in time- didn’t answer phone, no way to reach anyone. 30 minutes later called. Left us in a lurch. 0 stars and better get my $$ back.
Response from Kidmoto TechnologiesJan 19, 2020
Hi Lisa, My name is Seth and I work in customer support, and we are so sorry for putting you in a bind today. It should not have happened, and if you allow us, I promise you we will make it up to you. Please keep an eye out for an email from me. Thank you, Seth B. Directly of Customer Support Kidmoto Technologies
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Teodora S.
Jan 14, 2020
Great service
Kidmoto is a great service when you need a ride to the airport with an infant. Both drivers were very nice and helpful. The driver was waiting for us right at the exit in the terminal, and helped with the luggage.
Response from Kidmoto TechnologiesJan 16, 2020
Hi Teodora, Thank you so much for leaving us such a wonderful review. We are extremely happy to hear that you loved our service. Our drivers work very diligently and your feedback will provide them with great encouragement to keep doing what they are doing. We understand how exhausting traveling can be, especially with infants and little kids, so we at Kidmoto strive to provide our passengers the comfort they deserve as they travel and enjoy the city. Thank you once again and we hope to see you again soon. Kriselda Pentecostes Customer Care Agent KIDMOTO TECHNOLOGIES
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Ana
Jan 13, 2020
Very professional taxi service
Professional drivers, helpful and understanding with small kids. The seat was preinstalled and ready to be used. The car was big enough to accommodate our luggage. The driver was punctual and kind.
Response from Kidmoto TechnologiesJan 13, 2020
Hi Ana, Thank you so much for taking the time out in leaving this wonderful note and for sharing your experience with us and the community. Your feedback will surely help other parents with small children as they search for a safe and convenient transportation experience in the cities we service. We look forward to having you again soon. Kriselda Pentecostes Customer Care Agent KIDMOTO TECHNOLOGIES
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AV
Jan 9, 2020
Very well prepared
Very well prepared, clean car, and excellent driver
Response from Kidmoto TechnologiesJan 9, 2020
Hi AV, Thank you so much for leaving such a wonderful review. Kidmoto's main goal is to take away the hassle of bringing your own car seats and to address child safety. We are fully equipped with all kinds of clean and secured car seats, and our drivers are fully vetted. Thank you again for your loyalty and we look forward to serving you again soon. Kriselda Pentecostes Customer Care Agent KIDMOTO TECHNOLOGIES
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