KIBOReviews of kibocommerce.com

“A very nice shopping experience! Price was right, ordering from website very easy, and shipping was very quick. Much appreciated.”

I was shopping online for a pair of snow goggles and came across anonoptics.com. Found the perfect pair, I specifically loved the color of the lenses. I bought them on the spot and was so excited to get them. When I received them in the mail the lens color looked nothing like what was advertised (which is anon's fault, not shopatron i will admit). I put them on to see if I may possibly like them, and hated them instantly. Put them back in the box the exact way I found them and processed my return the next day. I waited and waited to hear back from shopatron. The package was due to be delivered Thursday. Didn't hear anything on Friday, or Saturday.. So i emailed on Sunday asking if my order was ever received. Finally I got a reply Monday night. The man who emailed me was rude and told me that I must have worn the goggles because they were scratched and that I would be deducted 25$ from my return to replace the lenses. I told him that I did no such thing, I shipped them the exact way they were shipped to me and that there was no way I was paying 25$ for something I didn't do. I heard nothing back from him. I called Anon customer service line to explain and got a girl who directed me right back to Shopatron (oh Joy!). I called their customer service and they told me they were waiting on pictures and that I needed to file a claim with USPS. At this rate I feel like there's nothing I can do and I will be charged money for goggles that I didn't like and that I didn't damage. I am just so dissatisfied with both companies for their lack of regard towards their customer. Had I known about this 3rd party company I would have never bought from Anonoptics.com because obviously looking at reviews Shopatron is poorly rated and now I know why. Im not one to complain to talk badly about companies but this incident really left a bad taste in my mouth. In turn I just hope that this review helps you to not buy from companies who use shopatron to ship their items.

I placed an order on a Canadian retailer site and it went through ok. The problem arose when I tried to check my order status. The shopatron site account is supposed to be synced with the retailer site, HomeHardware.ca, but it is not -- my email id and password are out of step, so for me, the retailer site account pages are completely inaccessible. Looks like the link between sites is defective. I have no idea if shopatron runs the retailer site or not. In my opinion, the shopatron service should be invisible to the customer, and not a source of confusion and opportunities for dropped info with he handoffs between organizations

We recently made a purchase on a website for a I1000 Tuner, Thinking I was dealing with the "Main" Manufacturing Website/Sales...Paid for items then was made aware of this other Co' or whatever taking over from after Payment...Got 1 email,from credit card as to the charge's and NO INFO SINCE ??? FORGET SPEEDING delivery ,hell forget being updated...Went back to website and was Redirected to "Shopatron"??? telling me "NO CANCELING OR ALTERING ORDER, Basically "You get it when you get it if you get it !..Of course you can't deal with the items manufacturer because they've given that power to Shopatron? Whom seems to be on a lot of other websites but you won't know till it's to late...If Had I known this I would have went to JEG'S OR SUMMIT ETC... NEXT TIME I WILL...AND THE 3 TO 7 DAYS FOR DELIVERY A JOKE.ONE CAN ONLY HOPE ITEM ARRIVES AND DOES WHAT IT's BRAGGING ABOUT...I HOPE I DON'T HAVE TO TAKE LEGAL STEPS TO RECEIVE ITEMS FROM UNKNOWN "COMPANY".Check the Web before ordering,to see if you are dealing with the website you purchased from,or "Shop-A-Tron? unless you just don't care or want/need to talk with original seller's,because after collecting your money they pass the rest to Shop'a'tron giving them FULL CONTROL! You do not talk to website that sold you items anymore after purchasing...

Placed my order on January 7th... still waiting on it. Serious lack of communication from anyone, although someone did advise me to contact TNT... which I had done already to be told they had no clue where my parcel was! I would avoid ordering with any company that uses Shopatron!

I appreciate your work. Continue I hope to give better

I placed an order from Thule in late December. The Website was easy to use and I had no problems placing the order. The order arrived exactly when it was promised. Since that was my first experience with Shopatron, I will look for their name in the future as a trusted delivery source.

I ordered a pool cue from Powerglide on 7 Dec 2014 with a stated deliver of within 8 days. It is now 16 Dec and Shopatrons tracker still states that my order should ship within the next working day! It has shown this message since the day my order was placed!! There has been no communication from Shopatron and I am now resigned to my son not receiving his Christmas present on time. It seems to me that Shopathons is excellent at delivering disappointment but falls short when fulfilling orders!!