KIBOReviews of kibocommerce.com

I bought a bird bath on line and found it really easy to do. My order came to the local store and I got an email to tell me it was ready for pick -up. I will most certainly will do it again because it was so stress free.

I had placed an order for bike carrier parts and accessories. I found the prices to be very fair. The shopping experience was excellent, and the order was processed and shipped very fast. Everything was above expectations, and I would highly recommend this company.

I purchased a gift for someone through the site, it arrived quickly, it was packaged well and it was exactly what I had ordered. I had a quite satisfactory experience.

Would give them 0 stars if possible. Its been over 3 months trying to make my order right- they basically sent us an opened item with more than half of the items missing! The items missing make the whole entire order in-usable. They then tried to fix the order by sending us the 'correct' parts and when we received them, they sent us all the WRONG parts! How difficult is it to make an order correct? Will NEVER order online again if Shopatron is involved, from any retailer! I am still trying to retrieve what I need from my missing order.

Places an order threw a website that uses Shopatron. They tell me that my complete order has shipped and will arrive as expected. The packages come and only half the stuff is there and some of it is damaged. I had to spend over and hour on the phone trying to return the defective items. Then I come to find out the other products that I ordered were back ordered for well over two months. At no time during the process did they let me know it would be over two months to receive the items that I ordered. This is not the first time I have had issues with them, nor do I think it will be the last time if I have to use them again.

Having ordered from Bobgear UK, whose online store is managed via Shopatron I received a damaged item from the manufacturer. Shopatron (UK/EU) were very helpful and dealt with the manufacturer for me, arranging for a replacement item and collection of the damaged one. Although there was some resistance from the manufacturer to replace the item initially, the Shopatron customer service people passed on the various photos of the damage and argued my case for a replacement item. I was kept up to date with progress throughout and am happy with the outcome.

“Excellent service. We were notified via email when our product was ready for pick up. The store staff at the Queen E. store were terrific.”

I had a good experience with this company