KiaPartsNow.com Reviews | Read Customer Reviews of kiapartsnow.com

KiaPartsNow.com Reviews | Read Customer Reviews of kiapartsnow.com

KiaPartsNow.com reviews

666 approved reviews, newest moderated first

ROBERT
Aug 29, 2026
The right part at a fair price.
The right part at a fair price. Correct data base info.
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Harold
Aug 29, 2026
The easy of finding and ordering the…
The easy of finding and ordering the part.
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Ilya
Aug 29, 2026
Great prices and fast delivery.
Great prices and fast delivery.
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DON W.
Aug 25, 2026
Would definitely order from them again? Great experience…
As the first time buyer I didn't know what to expect, but Turned out to be a Great experience. Easy order and arrived just as they said. on time! Definitely will use them again
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Vita B.
Aug 20, 2026
I would give them less then 1 star,this…
I would give them less then 1 star,this company not only sent me the incorrect part ,not what I ordered or payed for ,then proceeded to state the reason for return is that I nolonger want it,and said I have to accept the terms that I'd have to pay for shipping and restock fee due to there shipping me the wrong part! I employ you to email me if you have had the same issue and proof im starting a class action lawsuit due to the fact there not going to stop doing this or respond to better business bureau !trueview1stinc @gmail.com
Response from KiaPartsNow.comAug 24, 2026
Thank you for your feedback. We’re sorry you’re unhappy with the outcome, but after reviewing the order, we verified that the correct part that was ordered was shipped. The return was processed as a standard return because the part itself was correct. Under our return policy, standard returns are subject to the applicable restocking fee. If a customer receives an incorrect part due to an error on our end, that is handled differently. We understand that this may not be the resolution you were hoping for, but we do need to apply our policies consistently to all customers. Your feedback is essential for improving our services.
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Pearl M.
Aug 18, 2026
Shipping and delivery was cheaper and…
Shipping and delivery was cheaper and faster than other sitea
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jared A.
Aug 11, 2026
KPN DOESN'T ACCEPT RETURNS
I was told by my kia dealership my sunroof needed a new motor. Bought the motor on kia parts now. Dealership wanted $1300 to replace it. The quote and diagnosis from the dealer ship was a couple of years ago. Got the motor installed the roof would go forward but wouldn't open. Emailed KPN. They emailed me back the next day. Said I need to get a diagnosis from kia to return it. I called the dealer ship. They said they do not keep the diagnosis for 2 years. Anyways I would have to spend more money for kia to do another diagnosis on the sunroof. Long story short BEWARE OF KPNS RETURN POLICY. THEY DO NOT ACCEPT RETURNS ON THEIR PRODUCTS. Now I out almost $400.
Response from KiaPartsNow.comAug 11, 2026
Thank you for your feedback. We’re sorry for the frustration with the sunroof motor. We understand that having to obtain another diagnosis can be inconvenient, especially when the original diagnosis was from several years ago. However, our team did provide options to proceed through the warranty claim process. We do stand behind the products we sell and have a warranty process in place to assist customers when a part may be defective. We would be happy to continue working with you through the warranty process if you would like to proceed.
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Ryan
Aug 9, 2026
Good parts
Good parts and more affordable than the dealer
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