Garrett
I ordered a window motor and it didn’t…
I ordered a window motor and it didn’t come with the attachment that the wire connector plugs into so I had to use the old one and install on the new motor. Now the window only rolls down in 1” increments and up is down and down is up. There is no way to speak with a human as everything is AI chat. I didn’t resolve my problem and don’t plan to ever use this website again
Response from KiaPartsNow.comSep 1, 2026
Thank you for your feedback. We’re sorry to hear you experienced issues after installing the window motor. Some components or connectors may not be included with the motor if they are not part of the specific OEM part being sold, and installation using the original component can affect operation if the parts are not compatible. We understand your frustration with not being able to resolve the issue. Our Help Center and online chat are available through our website to assist with part and order questions, including warranty issues. We’re sorry we were unable to provide the experience you expected.