KiaPartsNow.comReviews of kiapartsnow.com

Response from KiaPartsNow.comSep 1, 2026

Thank you for your feedback. We’re glad to hear your part arrived promptly and that you found the price fair. We understand your frustration with the shipping cost, especially for a small, lightweight part. Shipping rates are determined by the carrier and can sometimes be a significant portion of the total cost for smaller orders. We appreciate your feedback and will continue looking for ways to provide more reasonable shipping options. Your feedback is essential for improving our services.

Response from KiaPartsNow.comFeb 26, 2026

Thank you for your feedback. We’re genuinely sorry to hear that your experience didn’t go as expected. If you encounter another vendor with a lower price, please reach out to us via Livechat, Email, or phone for a Price Match request. We would need the following information for a price match request. Your Name: Your Email: Part Number: Zip Code: Price On Our Website : Link to our website: Link To Related Website: Total Price On Related Website: Once this is submitted you will hear back within 1-2 business days via email. We're happy to help!

Response from KiaPartsNow.comDec 31, 2025

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. The shipping cost you see is due to the overall size, dimensions, and weight of the part(s) in your order. These factors require extra measures by the carriers to ensure the parts are shipped securely and arrive without damage. These precautions influence the shipping charges applied to your order. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future. Your feedback is essential for improving our services.

Response from KiaPartsNow.comDec 31, 2025

Thank you for sharing your feedback with us. We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. We’ve looked into your order, and unfortunately it falls outside our 5-business day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

Response from KiaPartsNow.comDec 3, 2025

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better. For Future reference, please create an RMA by following these quick steps: On our website click on [Contact Us] and select [RMA] Wrong Parts — Use this when the items you received do not match what you ordered. Your feedback is essential for improving our services.

Response from KiaPartsNow.comSep 30, 2025

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Response from KiaPartsNow.comSep 9, 2025

Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy. We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.