KiaPartsNow.comReviews of kiapartsnow.com

I would like to Comment on Other's Preceptive ? When you Order a part ? You have to Communicate First Hand on What your Needs Are ! If that is what you Exactly want To Purchase - (Try Messaging , or Email First) ? I Still Not Certain ? Ask Questions ? I think in today Society ? For Indeed ! The Business ,& the Customer Need to be On the Same Page ! If Not You Will Have Issue's Undoubtedly !

Ordered a part that was incorrectly identified on their website and they still wouldn’t refund despite their error. I suspect most of the good reviews are fake as this company is extremely unethical and dishonest. How can you not issue a refund when it is your error? As you can see by their many 1 star reviews this is exactly what they do. They also pad their ratings with fake 5 star reviews. Believe the 1 star reviews!

We were in need of a door handle for our Kia Sedona van. We found the part on their website and confirmed that it would fit our vehicle. The picture was the primary reference to whether it was the right part or not. After ordering of the part, we received the wrong handle which did not include the electronic door lock button nor the electrical connection at the end of the handle that showed in the reference picture. Since then, we have fought back and forth with their returns and RMA departments. Since this is a "custom order" part, they would not offer any type of refund or exchange. When I brought up the fact that the picture shows the correct door handle yet the incorrect one was shipped, they said that picture is only a reference and the handle could be similar but not exact. This is a horrible way to conduct business especially if you are not going to offer a refund or exchange. The representatives were rude and short, one even hanging up on me, yet I was not hostile in any way. I would be weary of ordering from this site unless you know for a fact that the part you need is the one that they are actually shipping. We will be pushing this up to the Better Business Bureau.

I had a great experience. Fast shipping and correct part

Received the part that needed

I received my purchase in a timely manner.

Everything was as ordered and shipped promptly.

The item I got was in the wrong color (gray) and not black. Also it looks different the original part. I cannot use it.