KiaPartsNow.com Reviews | Read Customer Reviews of kiapartsnow.com

KiaPartsNow.com Reviews | Read Customer Reviews of kiapartsnow.com

KiaPartsNow.com reviews

666 approved reviews, newest moderated first

Robert
Jul 30, 2026
I ordered dust shields for a 2011 Kia…
I ordered dust shields for a 2011 Kia Soul. Perfect match, perfect fit and they were here in just a few days. Not a part I even found anywhere else. Great experience.
Response from KiaPartsNow.comAug 3, 2026
Hello Robert, Thank you for your excellent review! We're glad we were able to help you find the dust shields you needed for your 2011 Kia Soul. It's great to hear they were a perfect match, fit properly, and arrived quickly. We appreciate your business and look forward to helping you again in the future!
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Shay
Jul 30, 2026
Absolutely awful
Absolutely awful! It was over a week and my seals still had not shipped, so I called, some girl answers like I called her cell phone instead of a business. I had to ask who I was speaking to twice! Nothing but attitude. Refuses to cancel my order. Tells me I’ll just have to ship it back. I said I’m not paying for return shipping this is ridiculous. It’s coming from California. I’m in Utah. I should’ve had it in only a couple days. It took more than 2 weeks to get here. So she says I’m gonna have to then we will see about refunding you 🙄🙄 I refused the package and disputed it with Amex and got my money back. Go to ur local Napa. This place is a scam with zero professionalism and they’re not even a genuine Kia company like I thought due to the name.
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DAVID D.
Jul 30, 2026
OE parts for confidence
Had the filters and crush rings in no time. Getting the factory filter and crush ring gave me the peace of mind of no developing leaks or problems.
Response from KiaPartsNow.comAug 3, 2026
Hello David, Thank you for your great review! We're glad you chose genuine OEM parts for the confidence and peace of mind that comes with the proper fit and quality. It's great to hear your filters and crush rings arrived quickly and helped you complete your maintenance with confidence. We appreciate your business and look forward to serving you again!
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JoEllen W.
Jul 30, 2026
The part fit
The part fit. Most parts you buy from online dont fit. Thanks
Response from KiaPartsNow.comAug 3, 2026
Hello JoEllen, Thank you for your great review! We're glad to hear the part fit properly and worked as expected. We understand how important it is to receive the correct part the first time, and we appreciate you trusting us for your OEM parts needs. Thank you for your business, and we look forward to helping you again in the future!
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Derek
Jul 30, 2026
Parts arrived on time and fit perfectly.
Parts arrived on time and fit perfectly.
Response from KiaPartsNow.comAug 3, 2026
Hello Derek, Thank you for your great review! We're glad to hear your parts arrived on time and fit perfectly. Getting the right part with a proper fit is our goal, and we appreciate you choosing us for your OEM parts needs. We look forward to serving you again in the future!
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Robert B.
Jul 17, 2026
Easy to navigate and purchase parts
Easy to navigate and purchase parts
Response from KiaPartsNow.comJul 17, 2026
Hi Robert, Thank you for your feedback. We understand how important it is for Kia owners to be able to purchase parts for their vehicles, so our team works hard to make your purchase experience intuitive. Glad we could help, wishing you many more smooth miles ahead!
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J C F.
Jul 10, 2026
Well only fools I'll say will buy…
Well only fools I'll say will buy anything from this place this place will rip you off laugh at you and not care about what you saying and trying to rip you off by if you have a problem with a refund you will have to pay for it and they want 20% of return this place is no good believe me I've been dealing with them all I hate get from them is BS and they don't like it I hope you guys open her eyes go somewhere else and this place needs to go down as a bankruptcy because they not professionals they want your money after they got your money you send the parts that you want you tell him that the color you send them the color of the part you say that's where you want and they give you whatever they want because they color blind that's all I can say don't be a fool like I was .plus all the nice reviews you see it's all bs .
Response from KiaPartsNow.comJul 13, 2026
Thank you for your feedback. The image on our website are provided for general illustration purposes and may not always reflect the exact color as these are supplied directly by the manufacturer. Your feedback is essential for improving our services.
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Todd W.
Jul 7, 2026
Helpful even with the incorrect product, :)
I was originally sent a set of floormats, selected by using my VIN. Unfortunately, the ones sent were not correct. After some discussion with the company, they agreed to refund my payment since the fault was with Kia's inventory management. Kudos to Clint for assisting me with this matter.
Response from KiaPartsNow.comJul 21, 2026
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
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