Kia Motors AmericaReviews of kia.com

I leased a 2026 Kia carnival. I have had it since July 2025. Monday November 24 I was driving all the dash board warning lights came on. I had no speedometer, and, lights won’t work took it to dealership they had it until November 28th. Had it for 1 week the same situation took place the warning lights all freaked out again. I have addressed the issue with calling into Kia customer affairs. They said the would be in contact with me. I have heard nothing from them. Today is December 18 I do not have my car back and no one has reached out to me from Kia motors. I feel this vehicle is a safety issue from what the service department is telling me is everything is showing up normal and Kia wants them to drive and see if they can have it act up again. They said that if they can’t get it to do it again they would release the vehicle to me. I do not want this vehicle back I want out of this lease. I do not feel safe to get back in and drive it. Sometimes I can drive an hour to two hours away from home. Kia motors said they would get back to me no calls. This is a brand new vehicle with only 6100 miles on it. They told me the first time all was good and guess what it happened the 2nd time

These cars are trash. My kia optima I had for two years and the motor blown called dealership to try to get it fixed they won't fix it although they sold me this piece of s___. All this composition good for is taking your money and making your credit go bad because you finance a car from them that's trash never again will I deal with these people their new K5 just came out and have recalls already trash company trash cars .

my kia car's engine has been working for so many years already, and so far it has not given me any troubles...but i read in manual that some overhaul has to be done, so soon will go to the service center, not sure whether piston rings will have to be changedlub oil consumption is ok, with time tho it is higher, it is all about wearing inside the mechanisms

Bad engine Please don't west your money Buy amicran car

I bought a used Kia that needed to have the connect service disconnected from the previous owner so I could Use those features. I called the 800 number on the dash thinking I would be waiting for hours, but instead, it took pushing two branches on the dreaded digital phone tree, and I was instantly connected with a human being. They knew exactly where to rout me for substantive help. A ticket was entered. Communication from beginning to end was outstanding. They had the issue resolved very quickly and before the promised due date. In a customer service world where it is very difficult to get humans help, let alone good help it was refreshing. I love my little Kia, and after that experience, I will be a Kia driver for life (sorry Kia, that may not mean any purchases anytime soon because this car is going to run for a long time)

I really need Kia Corporate to step in because this situation has become extremely difficult to manage. I own a 2022 EV6. The ICCU failed (a known issue) and the part was backordered for months. When the repair was finally done, the incorrect 12V battery was installed. Because of that, the car now won’t reliably start and has entered the no-start sleep mode issue. The vehicle was then damaged during a Kia-directed tow and is currently not drivable. My dealership (Matthews Kia Vestal) has been excellent. They already have a loaner assigned and ready for me. The problem is that I live in Oneonta, NY where there are **no Uber, Lyft, taxi, or rental car options**. I have no way to physically reach the dealership, and I have no PTO left to miss more work to figure this out myself. I am simply asking Kia Corporate to authorize **Emergency Mobility Assistance**, either: • Loaner delivery to my home, or • Passenger-included transport to the dealership This is a standard support pathway when a vehicle is not drivable and the customer has no access to transportation. I am not asking for anything unreasonable — I just need access to the loaner that is already waiting for me. Case #: 25178066 Please escalate this to a Regional Case Manager. Thank you.

Service sucks I brought in my months old carnival for a service repair because of a safety issue. They do not have the part. They told me I could take it and bring it back. I'm like what part of that sounds wrong. I need a courtesy car in the meantime, right they did not even expedite the part. I have to wait over a week are they're gonna give me one week free on my lease while I wait for a safety part.

Yeah that’s right, not bugatti, roll-royce, muscle cars, or beloved in my country bmw. I was quite realistical, considering our custom fees and how it’s hard to buy something which is not chinese powerbank or doesn’t start with chev and ends with rolet. Stinger has a cool interior, nice roaring sound and more or less not consuming - a turbo engine. The availability of a service center and official warranty, helped to make my decision. Didn’t regret about my purchase, but major drawback is only 95 petrol, quite expensive in my country, not as affordable as 92.