K HealthReviews of khealth.ai

Set up an account for my husband last week and one for myself today. After the payment was processed and the steps completed the app thought i was my husband. Waited 1 to 2 hours to be seen and the "physician" refused to assist me. The payment was orocessed, the service was not received and the customer service and user exoeriwnce is severly lacking.

Scam. They say in the sales material they’ll send your prescription to local pharmacy. Wasn’t given that option, only to buy meds from them, after I had already paid for “primary care”, which was worthless. Contacting the CA medical board, bbb, everyone I can think of.

Tried this online service and totally got scammed! Doctor prescribed amoxicillin for upper respiratory infection and it didn’t work. The infection settled into my sinuses and even though I paid a second time $27.00) to speak with a doctor through the so called prescription renewal button thinking they would just change my script. No, I was told after I paid that their policy is a suitable medication for 7 days and after that I have to see a primary urgent care physician. I was not aware of the prescription being amoxicillin until I picked it up, it has never worked for sinus issues in the past for me. Stay away from this online fraudulent company!! The second doctor was an absolute winch!! The reviews are real! Scam scam scam!!

This is a scam! They provided no service and even though I was promised a refund, refuse to respond in any way. Only want to steal your money.

All these reviews are written by employs of khealth and are fake. This app is a total rip off run by scammers in the middle east.

FYI--I posted a review a while back on my attempt to use KHealth's phone service. It was a very disappointing experience. I decided to give the CVS minute clinic a try the next day. Arrived to see a sign that said the CVS clinic is managed by KHealth.

I paid for a single visit and am supremely disappointed in the service. Getting through the AI portion took forever. Then, when a clinician finally spoke to me, he took 5-10 minutes to send each message, as if he were doing something else at the same time. Then, even though the app clearly stated that my symptoms could be treated without lab tests, he refused to do so and ended the visit before I could reply. In the end, I spent nearly 2 hours interacting with K health and got nothing out of it.

SCAM.. I directly texted my need for a precription, and they just go around asking questions. They say it saves time, I took an hour trying to get a straight answer. I give up. No help at all.