K H.
DO NOT CALL K HEALTH! There are competent telehealth providers out there.
Do NOT waste your money here. The site will ask you about 50 questions to answer regarding your health and symptoms. NONE of which the provider will read beforehand. They will ask you the same information all over again. They don't offer video or telephone visits, as all other telehealth services do, only text chat. They will not assign your case to an MD, just some random incompetent supposed medical personnel. You DO NOT get to choose. Plus, their process takes way too long, with the questions, waiting for the text chat, chat itself, etc. Have had exact same symptoms before, a few years ago. Was prescribed an antibiotic then. Instead of calling in an antibiotic prescription, I was told to go to an urgent care or an ER. That would be overkill for my issue. Completely unnecessary. I personally believe the person they assigned to me was NOT authorized to call in a prescription. After disconnecting from this chat at K Health, I contacted sesame care. In less than an hour later, I'd made an appointment with an actual MD with a name, completed the telehealth video, and had 3 prescriptions sent in to the pharmacy of my choice. Much easier, faster, more competent and professional, more like what you'd expect from a telehealth appointment. Using a bicycle analogy, K Health does not even qualify to have training wheels installed. Do Not spend your time nor money with them. You will most likely not get the simple services that you need, nor from a competent medical professional. Go elsewhere.



