K HealthReviews of khealth.ai

Worst service ever! As a triage RN and manager, I know what warrants further treatment. I have a secondary bacterial infection that keeps worsening....not viral...basically the RN told me to ride it out. LITERALLY, this is my job as a medical professional and your telling me the complete opposite of what my symptoms need for treatment. The only reason I didn't use my own medical group is because there were no same day appts or urgent appts available. WHAT A JOKE AND LACK OF EXPERIENCE the "MSN" had. Waste of $35. RUN, do not use them

This service is far from that! It’s more of an inconvenience , a waste of time and money! Don’t do it !

This place is a complete joke! You can even give someone an antibiotic for a tooth infection and don’t want to give anyone the time of day! I don’t have 35.00 to throw away. Please give me a refund so I can go see a real Dr!!!

There is a series of questions, then you submit a payment. Finally, there is a message that says a consultant will be available....usually within an hour. So you're expected to sit there and wait until who knows when and they already took your money. After 1 hour and 20 minutes, the 'dr' told me to take over the counter medication and check back for another visit in 3 days. This was horrible! What a waste of money and time. Now I have to go to a clinic (it's the weekend otherwise I would have gone to my primary care dr. I have a sinus infection that is horribly painful. OTC is not going to work!)

They made me wait with the chat open in my phone for 4 hours before start chatting, after that we were more than 7 hours on the chat , just because they took 25 minutes each time they had to text back and, most of the conversation was them asking non related questions with my illness. At the end they didn’t give me any diagnostic or prescription. They sent me a generic text recommending to go to see a real doctor, right before closing the chat so you can’t even say nothing about it. I can’t believe what they do is legal.

Total joke. I have used basic antibiotics to treat respiratory infections for over 30 years. I had the same infections and just needed a prescription for antibiotics, NOT pain killers or heavy narcotics. Know what I got? A prescription for an over-priced "cough suppressant" that wasn't covered by my insurance. $70 dollars later, I will now have to go to a REAL DOCTOR and get what I need...antibiotics. DO NOT WASTE YOUR TIME AND MONEY, especially since they will help you with nothing. Customer service at your local pharmacy is likely well better, and FREE.

Waited on phone 3 hours to talk to Dr Grace about an upper respiratory infection and cough , I got nothing but useless advice about over the counter meds that I am already taking , she even went so far as to suggest I use honey for my cough which I am already doing even advised me to go on YouTube and look there for remedies but that is her job .Will never waste money here again .

I thought I would try them again even though they wouldn't treat my ear infection and they denied me help. This time I tried to refill my blood pressure medicine since they said they would refill them in their advertisement and they denied me once again 😪 I'm not sure what is going on with this company but so far they don't honor any of the services they say they offer