K HealthReviews of khealth.ai

I guess if you didn’t have insurance and you knew the exact medication and dose works wonders for you( this would be worth it. But these docs don’t care about you and don’t put any work in to improving you. They often just sign off so they could cut your paycheck and move on to the next paycheck.

This app used to be $20, it's now $39. They changed their policies on what they consider "giving care". So, I waited 3 hours in the middle of the night with a toothache, only for the doctor to ask me one question and referred me to the ER within 2 minutes, and told me she could not help me so to get a refund. However, they deny a refund because they considered her referring me to the ER as "care". I've never felt so dismissed so quickly. When I saw my pcp and asked if I should go to the ER like the K health doctor said, they looked at me like I was crazy and even laughed a little bit.

The doctor was rushed. She asked what antibiotics usually help with utis since I have allergies to a couple but before I answered, she sent a script. It was only 250 mg 2x a day and it DID NOT kill the infection. I know these doctors never had utis because if they did, they would believe women over a few research studies. If we have to get prescribed a different medication, that leads to more antibiotic resistance than just giving someone a higher dose for a few more days....

I have had pink eye several times over the years-- I know exactly how it feels and presents for my body. I can't get to my doctor for at least another 4-5 days so figured I would pay the $35 to get a prescription ASAP. While not outwardly rude/unkind, the "doctor" refused to consider anything other than abrasion because I disclosed I wear contacts--even though their own symptoms triage at the beginning of the appointment guessed 83% that I have pink eye. They told me to see an eye professional and that nothing else could be done. "Doctor" asked if I had any other questions and disconnected while I was typing. Haven't felt this blatantly robbed in a long time.

I have access to K health for free through my health insurance. Even so, I would call it a waste. The primary convenience to me is that they are available pretty much 24/7 both as urgent care and primary care. I used them once for urgent care and similar to other revewiers' they basically told me "wait a couple days and go to urgent care if you don't feel better." The urgent care person told me to use them for primary care because the primary care team is able to order lab work. So I did that and when I copmleted the lab work then the next doctor who "reviewed" the results with me said the results "didn't mean much" even though multiple measures were flagged in "red" by the lab. If it doesn't mean much then why was this test ordered? I think it's because they want to max the reimbursement they get from my insurance. The primary care service is horrible because you speak to a completely different doctor every single time and my interactions indicated that they do not review my medical records and previous appointment notes before starting the appointment. So it's just been a horrible experience. I have been told I am diabetic only to be told by a different doctor at a follow up appointment that the blood work didn't really mean much. A nightmare

K health can't help with much if you have a UTI they want labs if you have a side throat they want pictures which is hard to do on yourself they make you jump through hoops when your sick to check in if I have to go to lab I mine as week go to a walk in there awful.

The first time I used their service, I was seen by a very nice and helpful nurse practitioner who took the time to educate me and treat my symptoms. She quickly got me onto medication and expressed concern for me. I was so happy to have had this service. Then, I experienced the same health issue a second time. I thought to consult another medical expert in hopes that I would receive similar care. I was wrong and had a horrible experience. The doctor they assigned me lacked compassion and did not want to help me. She referred me to urgent care and refused to take similar steps the nurse practitioner did for me previously. I was shocked, hurt, and frustrated. I would have saved my money and gone to urgent care if that were the case. I later looked up the doctor and she had many poor reviews. They have zero standards for the people who work for them. I am really disappointed.

My fiance has been using k health for a few months now and every single month we have an issue, pills don't come, pills go to wrong address, they double charge or charge but keep trying to charge every other day even after payments are successful. They really need to get their business together.