Amy W.
I wish I could give this company a zero…
I wish I could give this company a zero star review. Since it was a weekend, I decided to use this service to get relief since I couldn't get in to my regular physician. I called and set up a telehealth appointment with a clinician because of a rash. First, the clinician said she didn't see a rash from the picture I sent. The rash is VERY clear in the photo. As soon as I called her on it, she suddenly noticed it. After her asking a billion questions she came back with "You need to go see your primary care physician. We can't do anything for you. Try Vaseline or a warm cloth." I'd already done all of that and more before calling. In other words, I got nothing from this service that I couldn't have used Google to find. I paid $40 for nothing. So I contacted customer service to get a refund because I'd really not gotten anything from their service and was told they wouldn't refund the money. Stay away! Try another telehealth app. What a scam!