K HealthReviews of khealth.ai

I would give this company a much higher mark, but my issue was a dental problem that I needed antibiotics to get rid of an infection. They provided me with an antibiotic, and I started to try to get into a dentist to get my tooth taken care of. I got an appointment for next Friday, which is almost 2 weeks away from the infection first starting to give me pain. I therefore wanted to renew my prescription as to not get reinfected, but I could not. I was told I would have to start all over again and repay another fee in order to renew the prescription. This is not what I expected from K health. That means another 39.00 plus prescription price. I feel this is a continuation of what they just helped me with, but they won't continue the care. Instead, they want another fee.

The advertising for this app could use work. I signed up thinking it was a cost effective way for me to get back into the psychiatrist. Unfortunately I was turned away because my case was “too complex”. Not until I paid my $49 fee though. I don’t have any other need for the service so I really just feel like I was duped. It should be more clear what kinds of things will disqualify you BEFORE you pay for it.

I've used KHealth for several years & have turned several friends onto this app. I've never had a problem with them until Dr Ada Cuellar got my case. I simply needed an antibiotic for an infected tooth(I've went thru them 3 times in the past several years for the same issue, different tooth tho) asked about a fever, I had one 5 days prior when the tooth first showed signs of infection but none since & asked if it was difficult to open my mouth fully, obviously it is because my gums are swollen from the infection(just like the past times) and she proceeded to tell me there's nothing she can do, which I know is not the case because I've been helped before for the same thing. I will NEVER use them again & I will make sure I tell everyone to not use them or to stop using them. I found another route online with a Dr that actually cares about people & does their best to give back the quality of life that's been missing since getting ill.

Things WERE great. Needed labs. Was told labs would be covered under thier low cost labs program. Just $65 taken from the card that I use to pay for my plan. It went exactly as expected. That was nice. Needed to redo the labs. Figured they would follow the same procedure since I hadn't been told otherwise and the labs were supposed to be the same. This time I get an almost $700 bill from the lab company without any sort of warning. I sure as heck wouldn't have agreed to those labs if I had been made aware of the cost before hand.

Scam.. They will take your money, tell u they can’t treat you and give you no refund.

Would give them a 0 rating if I could. Like a idiot, I gave them my credit card info expecting to be given a script for depression medicine. I do not have health insurance. My card was charged $49 and then . . . nothing. Never heard from them about any script or for that matter, anything else. I tried to call them and there was a huge waiting time so I pushed the prompt for them to call me back. I never heard from them so $49 lost. I "think" I cancelled the service (not sure, I pressed cancel but never got any confirmation that it was in fact cancelled). Please AVOID THIS PLACE at all costs. Wish I had researched it further before giving them my cc info. Lesson learned!!

It's been 2 days with no definitive updates or help. Lack of following and answers. Would not recommend and want a refund

I paid the 100 dollars for the subscription, denied antibiotics on 2 separate occasions. Ended up in urgent care once and emergency room the second time. This was a total waste of time and money. It’s a scam, refused to refund my money. I got better advice on google!