K HealthReviews of khealth.ai

I was unable to communicate with anyone after visit.I tried to refill prescription and magically request wasnt approved. I am cancelling a person shouldnt have to pay $50 a month for a routine refill. So of course, now my body having side effects from not taking medicine. I never spoke to a person and you want $50 a month. You are not saving anyone money in the long run.

Signed up paid the 39$. Got a dr Kartik Patel. Who only asked me 2 questions in regards to my uti. Then determined I had to go to a labcorp and submit a urine test. It was a 30 minute drive to the closest location. Couldn't get a refund. Do ur research. They have an F rating in BBB. Same issues with multiple people. We need to shut them down. It's a scam. My sister requested the same service for a uti... got the same dr Kartik Patel the same day and was told the same thing. Such an inconvenience and a waste. Shut them down!!! I work in Healthcare and these people have no ethics or standards.

K Health doesn't treat but still charges. They stated because I have an autoimmune(not what I was seeking care for), that they can't treat me. I am not on any immunsupppressants. Other telehealths provide treatment. K Health literally orders labs, make you jump through loops and use their crappy app, then tell you they can't treat you for strep throat because you have an autoiummune. NOTHING on their site indicates they do not provide care if you have one. It only states they do not provide care for the autoimmune and will not treat certain patients on immunosurpressants. Such crap and waste of time.

I waited >12 hours for your 24/7 care. It happens every time. I have only stayed because of one provider who is wonderful, Lisa Tomlin NP…unfortunately that is no longer enough. I’m tired of paying for services, every month, that are not provided as promised. I was told a refund was under review but that I didn’t qualify. I’m worth better care

It's a scam/fraud saving your card data, charging you for $39 and then connecting you with someone who says in 1 sec "I dont know, go to doctor" even if your question is super simple or been resolved online before. Customer support then will agree with you, saying sorry, confirming it was mistake. But after a couple of days you'll receive that you were charged properly and service provided. Don't waste your time! This khealth should close its business because there is no sense. The only one was Lemonaid but it was acquired and then ruined.

I feel like my dr doesn't care. I signed up because I saw an ad that said "get wegovy online" my insurance covers it. He says I can't have it because I need to lose weight and eat better to lower my cholesterol. Kind of the reason I wanted a Weight loss medicine. Plus I can't ever schedule any appointments online because it says it's too busy.

Haven't received medication no customer support will ever respond when I ask online about what is hold up .

They prescribed the wrong medicine. Told them what meds work for me for my condition they wanted to do a different med. Follow up doc a week later when condition was still ongoing was thoroughly unhelpful and just said that the first doc should have listened and I wouldn’t have my current issue and that there was nothing they could do at this point since I had already done one antibiotic. Want a refund. Outrageous.