K HealthReviews of khealth.ai

You would not work with me on the membership and the fee to be seen. Wasn't the greatest experience! Very disappointed and will never use you guys again!

Basically did not get service was told to go see a doctor. Sucks they charge for membership yearly take the money but do not give service anymore. Previous years they treated me well . Sadly no more just take money and run without providing service . Worst they have a multiple year history to reference on what works for me with sinus infections, technician would not even check past history Will be fighting to cancel my subscription and get money paid refunded

*Update as of 1/13/23. I contacted K health through their website, asking for a refund. They did oblige, and refunded my payment.* The Dr was extremely kind in telling me he could not treat me due to my autoimmune condition and the fact I take drug therapy for my MS. This was appreciated, but still being billed the $39.00 wasn’t. I have used KHealth several times in the past, and this is my first complaint. I’ve always been very happy with the care received!

DO NOT USE THIS COMPANY. Waste of time and money in my opinion. I very clearly have a sinus infection, I’m describing my symptoms, yellow nasal discharge, fever, sore to the touch sinuses, etc. that I’ve had for many days now. My doctor asked which remedies I’ve tried, to which I replied mucinex sinus-max, netipot - none of which worked. In the end, the doctor told me she knows the symptoms could be annoying but it's more than likely a virus…. it’s a joke, save your money.

The process took too long, only to be directed to someone else. There was no real evaluation was completed.

They're a scam!!! Don't waste your time and money. You're just better off going to a regular doctor for the services they offer. I was told to give it a try for my Chronic condition since I needed something urgent to handle it and was told if they can't solve it or I wasn't satisfied, they would give me a refund. The doctor was horrible, ignored what I needed, and was charging me over the top that I could of done in person for free or less and the app kept crashing so I didn't get the full care. After I requested my money back, they yelled at me and argued with me about it and said I won't be getting my $147 back because the doctor gave me care recommendations...don't waste your money guys!!!

I’ve used this company numerous time in the past years and they were always able to help, the providers were good at listening to you. This time around it seems their policies have changed, I felt blown off by every doctor. I went through 3 different physicians trying to get help, I was just sent back standard lists of questions awaiting to be answered. All I was suggested was otc treatment I had already been trying. The second provider did prescribe me a cough suppressant, but unfortunately that hasn’t touched what I’m suffering with. In the end I’m still very sick, and unable to go into a quick care since money is tight and I have no insurance. Plus, wasted $40 on this tele-visit. Unfortunately, I will not be using their services again, whatever has changed with this company has ruined their patient care.

Just go to the doctor, they take your 30 dollars then just tell you to go to the doctor