K HealthReviews of khealth.ai

NO STARS!! Beware! They didn’t meet my needs as providing a good or service. Telehealth should be for convenience. I had to seek alternates as they did not help my situation.

BEWARE! STAY AWAY FROM THIS FRAUDULENT SERVICE!!!! THEY ARE ONLY OUT FOR YOUR MONEY! On February 3rd, I used K Health to get a prescription for something fairly benign (but urgent), as I was changing jobs and didn’t have health insurance through my new employer yet. I received the prescription I needed, paid the 50 bucks, and never thought about it again. I even deleted the app from my phone, because I figured I was done with it. Smash cut to a month later, the morning of March 3rd…I woke up to a random email from K Health claiming I subscribed to their membership service, and that my credit card has been charged $150 without my permission or authorization. I was gobsmacked. I never received a single email, phone call, text, or letter stating that I had signed up for such nonsense!!! When I wrote to K Health to contest the charge, I was told the same ridiculous regurgitations about their “terms and policies” over and over again—no humanity, just robotic, paid-for responses that lacked any clarity or empathy. After talking to multiple different people on their “team,” NO ONE helped me, and the $150 membership charge remains, even though I would never in my right mind have willingly signed up for such a thing. This company is fraudulent and I intend to report them to the BBB. More likely than not, they disguised this so-called membership, and while I was checking out to get my prescription, I probably clicked through many pages of crap “terms and policies,” and somehow activated a membership, completely unbeknownst to me. That’s the only logical explanation for this bizarre situation. Regardless, that membership was NEVER communicated to me, and since I had a CC on file for the initial charge ok 2/3, they saw an opportunity to make more money and they grabbed it. These are trained scam artists, through and through. Everyone at K Health should be ashamed. They’re profiteering off of the sick and vulnerable, and taking advantage of folks who don’t have health insurance and are looking for a simple fix for their health problems.

Make sure you read all reviews about this place before paying a cent. They have received $488.00 from me without approval.On phone call appointment is all I had and it did not meet my needs. I’ve contacted them and the supervisor sent an email saying I was not able for a refund,even though I did Not agree to the charges. Better Business Bureau will hear about this company as well. Do Not trust them.

I feel like I’ve been scammed out of $50. I signed up to have access to a primary care to discuss weight management. I filled out all the information I paid the $50 I said I was ready for the appointment and it said please stay by your phone. Well good thing I didn’t stay by my phone because it’s now been four days and I never got called. I literally just canceled. I am really disgusted with the fact that I feel like I have been taken advantage of and that I’m a victim of an Internet scam.

I recently had an experience with K Health, an online medical service, and I feel compelled to share my thoughts and concerns. While the platform may be helpful for general medical inquiries, it falls short when it comes to individuals with autoimmune conditions. One of the major drawbacks of K Health's service is the lack of clear communication regarding their limitations for individuals with autoimmune disorders. It is important to note that even if your medical issue is unrelated to your autoimmune condition, K Health will not provide treatment or assistance. This restriction is not well conveyed to users, and it can be frustrating and disappointing to learn this after investing time and money into the service. For someone with an autoimmune condition, managing their health can be a complex and ongoing process. It is vital to have access to reliable and comprehensive medical services that address all health concerns, regardless of their relationship to the autoimmune condition. Unfortunately, K Health fails to meet this requirement. While K Health may be effective for certain general medical inquiries, I caution individuals with autoimmune conditions against paying for their services.

I would not use this app - I paid $73 due to a lingering cough after recovering from Covid-19. The doctor prescribed something that I could get myself at the drug store. I asked for a steroid to help with the inflammation and he refused. Save the $73 and just go to the drug store.

I could not get to talk to a provider after my test results came through. They would try to reach me at 2 am. And their was no sound alert to the chat app. There was no button to schedule a time. The nurse who ordered my tests was good but after that it was not at all helpful. I had to call my PCP

They advertise that they prescribe medication that they don’t or can’t.