K HealthK Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingMedical Specialists · West Seneca, New York
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Medical Specialists · New York, New York
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Medical Specialists · New York, New York
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Medical Specialists · New York, New York
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Showing 819 reviews with 1 star · Clear filters
JOSEPH T.
Total scam. Took my money and did not provide any treatment. K Health needs to be shut down,
Response from K HealthJul 9, 2024
Hi Joseph, thanks for your feedback. Please send us an email at [email protected] so we can look further into your case and answer any questions you may have.
Will M.
Agree with most. Total scam. Wants labs? That'll be days. I'm in discomfort do something. Waste of money. Go see a REAL doctor.
Response from K HealthJul 9, 2024
Thanks for sharing your feedback. We’re sorry we didn't meet your expectations. Please send us an email at [email protected] so we can look further into your case and answer any questions you may have.
Jhoselin A.
I was left without treatment for UTI because I needed labs. The right thing to do would have been to put me on the first line treatment then once the UA is back change abx accordingly. I’m a pharmacist and work 12 hours a day it’s almost impossible to call out of work this is why I used k health. Never had a history of abx resistant UTI and I have gotten plenty of UA in the past that confirm it. I was treated as if I was seeking abx. Lastly I had to ask for phenazopyridine for my discomfort because that wasn’t even offered to me.
Response from K HealthJul 9, 2024
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.
Noneya
Liars, scammers, and extremely predatory toward people looking for help with mental health!! Go to Wisp, Hers, or LemonAid but do NOT trust this group of money hungry abusive liars!!
Response from K HealthJun 27, 2024
Thanks for sharing your feedback. Please send us an email at [email protected] so we can look further into your case to better understand what happened and answer any questions you may have.
Todd T.
Never got any further then them starting my appointment, telling me to waits them ending my session several times
Response from K HealthJun 26, 2024
Hi Todd, we're sorry to hear this and appreciate you letting us know. It looks like you were able to complete your appointment, but if you still have any questions or concerns please follow up with our team at [email protected].
H H.
Ridiculous! This company will dump you from care even when things are going well and you rely on them to get you medication in a timely manner. Absolutely ridiculous that they leave you to possibly run out of very important medication if you can't find a new provider in time. Then they give this nothing reply from a literal AI about how "we're sorry we didn't meet your expectations." YEAH I expect to get medical care and you didn't give it to me. This company is a joke.
Response from K HealthJun 28, 2024
Thanks for sharing your feedback. We’re sorry we didn't meet your expectations. Our clinicians' number one priority is patient safety and treatment recommendations are provided in line with our medical protocols. Please send us an email at [email protected] so we can look further into your case and answer any questions you may have.
Anonymous T.
I used this service through my insurance provider for a simple earache. When I connected with a health "professional", I answered all of her questions appropriately and thoroughly. After 25-30 minutes she told me to visit an urgent care facility!?! That is why I used this service in the first place was to avoid a visit to an urgent care. My PCP was two weeks out and I just needed some simple medications for my earache. What a waste of time and a copay. I would not recommend this service. Side note: I am in healthcare and married to a RN.
Response from K HealthJun 24, 2024
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can take a closer look at what happened and answer any questions you have.
Fabian C.
Do not use this platform, the docotr are not prepared for any conditions that needs treatment only for small conditions, also the monthly payment are too high for the service and the nurses there are not fully trained
Response from K HealthJun 17, 2024
Thank you for your review, Fabian. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. We're taking a closer look at what happened, but please send us an email at [email protected] if you have any additional feedback.