Amy C.
I have worked with Esin S for many…
I have worked with Esin S for many years. She has always been helpful, knowledgable and prompt, and when we've encountered any issues, she is great about helping to resolve them as quickly as possible.

Keytours Vacations Keytours Vacations is a leading Luxury Travel company with over 32 years of expertise, specializing in personalized travel experiences in more than 107 countries across Europe, the Mediterranean, Africa, Latin America, Asia, and Oceania.Keytours Vacations has established a reputation for providing unique and personalized travel experiences, including independent vacation packages, group tours, and luxury retreats.• Seamless planning with smart technology and personal travel designers • Dedicated Travel Concierge: One trusted point of contact who manages every detail of your Journey• Insider Expertise: Curated recommendations from destination specialists.• Real-Time Assistance: 24/7 concierge support wherever you are.• Stress-Free Journeys: Every detail handled for total peace of mind. The company's services span over 117 destinations worldwide, covering regions such as Europe, the Mediterranean, North and South Africa, Latin America, Asia, and Oceania. This extensive coverage ensures that travelers have a diverse selection of choices, from popular tourist spots to more exotic and lesser-known locations. Keytours Vacations offers a variety of themed travel options, including smart luxury, food and wine tours, and private group travel experiences. They are also known for providing early bird discounts and special offers, making their services accessible to a broader range of travelers. Moreover, Keytours Vacations places a strong emphasis on custom group travel, offering various trip types such as journeys of faith, educational trips, food and wine tours, meetings and retreats, art and culture excursions, family travel, and senior travel. This diverse range of options ensures that every group can find a trip that suits their interests and needs.
Keytours Vacations (keytours.com) has 415 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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415 approved reviews, newest moderated first
Amy C.
I have worked with Esin S for many years. She has always been helpful, knowledgable and prompt, and when we've encountered any issues, she is great about helping to resolve them as quickly as possible.
Adam T.
Great Trip Amazing Sites and Great Price Best Value I could find on the Internet. I highly recommend Osman! Greece was amazing I had so much fun going to the islands and Athens. Even though it was off season it was still action packed. Only downside for some is the tour doesnt hold your hand. If you need someone to hold your hand for the trip this may not be for you. If you want a free adventure to do what you want and plan on your own this is the trip for you!
Response from Keytours VacationsAug 26, 2026
Great value paired with amazing sites across the Greek islands and Athens, even in the off season, that's Osman finding the right fit for the kind of trip you wanted. Good insight on the independent style too, that's helpful context for other travelers deciding if a more freeform adventure suits them. Thank you, Adam, for the recommendation.
Betty S.
Absolutely a great experience. Better than I hoped.
Response from Keytours VacationsAug 26, 2026
Better than hoped is about the best a trip can do. Thank you, Betty!
Howard S.
As a travel agent I found Key Tours and the agent extremely easy to work with. My clients did an independent Italy tour set up by Key. They had a great time with no complications.
Rebecca P.
We haven't even gone on our trip yet but if the customer service we have experienced from Sitare to help plan our trip to Turkey is any indication of how Key Tours does business, we know we are in for a fantastic time. We travel often with tour groups but the high level of service Sitare provided us with has been unmatched. She has gone above and beyond to answer all our questions, helped us plan a trip extension for no extra cost and has spent hours collecting information and emailing me back and forth to make sure we have the perfect Honeymoon. We will definitely be referring people to Key Tours and traveling with them again!
Asmitabb A.
Nese and Esin at Key Tours made booking my Turkey trip a breeze. Thanks to them, I was able to enjoy a hassle free trip to Turkey. Initially I was hesitant to go to Turkey because of bad press highlighting security concerns but I felt safe when I was in Turkey. It is truly an amazing place, Istanbul is strategically located in an unparalleled location between Europe and Asia. The shopping is exquisite, the food tasty, and the fruits are bursting with flavour as if it is peak season all year. Cappadoccia with its fairy towers is a magical place where you can enjoy scenic landscapes and historic churches hidden in hills. Konya with its whirling dervishes is a delight. Pamukkale glows in a snowy sheen all year. Hierapolis with its theatre, museum and historical ruins is a mesmerizing place. Ephesus with the library, temple of Hadrian, theatre, temple of Artemis, enables travellers to walk in the footsteps of history. I would go back to Turkey in a heartbeat, and would buy another trip from Esin and Nese at Key Tours.
Response from Keytours VacationsAug 25, 2026
Going in hesitant because of the headlines and coming out calling Turkey truly amazing, that shift says everything. Nese and Esin clearly made the planning effortless, and it sounds like the country itself did the rest, Cappadocia's fairy towers, Ephesus's ancient streets, and Pamukkale's terraces all leaving their mark. Thank you, Asmitabb, for such a vivid account, we'd love to help plan the return trip whenever you're ready.
Nikki R.
I love working with Key Tours, great team, the acct. rep I work with is Osman and he is always amazing. Eager to help, super patient with any changes and delivers wonderful itineraries. A great rep to work with, a great team of experts on each country and the fantastic service that Key Tours offers is the guarantee that each travel agents needs for many successful trips. ! Keep up the great work!
Response from Keytours VacationsAug 25, 2026
Thank you for the kind words, Nikki. Eager to help and endlessly patient through changes, that's Osman's reputation well earned. Having a team of country experts behind every itinerary is what lets agents trust the details are covered.
Ed J.
This was a great trip, and Osman was a key ingredient! We are seasoned travelers, and understand that an inexpensive trip comes with some compromises. That being said....the hotel rooms were clean, the staffs helpful, and the experience fantastic. We love the freedom to set our own pace, and visit the sites we are interested in.....Key Tours allows for that. Looking forward to booking a trip to Turkey, where we hope to have lunch with Osman !
Response from Keytours VacationsAug 25, 2026
Understanding that a good value trip comes with trade-offs, and still finding clean rooms, helpful staff, and the freedom to set your own pace, that's the balance we aim for. Osman clearly played his part in making Greece work on your terms. Thank you, Ed, we hope that lunch in Turkey happens soon.