KeySavvy is a Public Benefit Corporation whose mission is to make it safer and easier for people to buy and sell cars on their own. We accomplish this through technology tailored to vehicle transactions, partnerships with trustworthy brands, and a company culture dedicated to helping our customers.
KeySavvy (keysavvy.com) has 407 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
keysavvy.com
Website
keysavvy.com
Category
Banking & Money
Listed on Five Star Index
2026
About these reviews
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The company replied to 4% of reviews.
Latest
Most recent review: October 2026.
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Once you get everything set up it is an absolute BREEZE to purchase a car from a private seller. Instant bank transfers up to $50k. They also correctly apply the laws for out-of-state buyers (i.e., that you pay taxes for the state of registration, NOT the state of purchase) which even many brick and mortar dealers do not do correctly. I will say that they out-sourced their identity verification to a company called "Persona," and that was a huge pain in the a$$. It's supposed to recognize a picture of your ID, but it fails for any lighting, any camera, any angle, and almost any ID. Persona needs to dramatically improve their technology, but KeySavvy was awesome.
UG
Ulises G.
Awesome
Awesome, quick service. would use again!
JL
John L.
Sold my van in 3 days - super easy!
I just sold my camper van through KeySavvy and it was an overwhelmingly positive experience. The whole process was incredibly fast. It only took about three days from start to finish.
The platform was fantastic. It’s intuitive, easy to use, and kept me informed the whole way. The support team was helpful, patient, and happy to answer all my questions.
I’m thoroughly impressed with how smooth the transaction was. I highly recommend them if you want to sell a vehicle and need a third party to facilitate.
DA
Danielle
KeySavvy - BEWARE!!
It took 108 days (over 15 weeks) from date of sale to receiving all documents necessary to legally register the vehicle. During that time, I received 3 separate incorrect titles with different typos.
Agents suggested I commit a third degree felony by attempting to present false information listed on the title as factual to the Florida DMV [Statute 319.33(1)(e)]
After 12 weeks, agents offered to refund the full fees and compensate me for the late DMV registration fees but did not follow through, offering only a partial refund and not covering late fees.
I had to fight repeatedly for an extended temporary tag despite them knowing I couldn’t legally register my car and couldn't drive without it.
Agents repeatedly acknowledged that these typs of errors happen all the time. Save yourself a headache and avoid KeySavvy….
Response from KeySavvyJan 15, 2026
We sincerely apologize for your experience. We understand how frustrating this situation was, and we take responsibility for the error on the initial title that was sent to you. This was our mistake and we recognize the impact it had on your experience with our service.
As soon as the issue was identified, our team worked to correct it as quickly as possible. Because this involved issuing a corrected title, we had to coordinate directly with the state DMV, which added time to the resolution. Throughout that process, our team provided regular updates and expectations on next steps.
We did refund your original fees, and we also offered to reimburse any late fees you incurred at the DMV once the transaction was completed. That offer still stands, and we are more than happy to issue that refund as soon as we receive a copy of the receipt.
We understand that this was a disappointing experience, and we regret the inconvenience it caused. Situations like this are not common, and we work hard to ensure all documents are accurate before they are sent. Your feedback is important, and we are using it to help improve our processes moving forward.
AL
Alex L.
Easy to Use and Very Secure
Using KeySavvy was a great experience. The platform was easy to navigate, the steps were clear, and the transaction felt very secure. I’d definitely use it again.
CU
customer
Don’t hesitate. Just use KeySavvy. Worth 1000 times over!
I don’t normally write reviews, but I feel I need to write one for this occasion. Trying to sell a car to an individual rather than just trading it in isn’t an easy task. I still owed a bank on my car that I was selling…. I was also selling to someone in California while I live in North Carolina. Having said all of that…. I basically had to do nothing except sit back and key savvy took care of everything. and I literally mean everything! The only thing I had to do was pop in to the website and fill out a document here and there as they needed them. And it was over as fast as it began.
They took care of contacting my bank, paying off the loan, depositing the extra money into my account, ran interference with the shipping company that shipped the car to California, etc. It’s unbelievable how easy they made the whole process! I will recommend tKeySavvy over and over again!
JS
J S.
KeySavvy...For The Savvy Buyer!
The communication throughout the process was GREAT! Purchasing vehicles out of state is a stressful encounter and when it's a private seller, both the seller and buyer will come to a point where who sends what first...does the seller send the title first? Does the buyer wire money first? KeySavvy makes it easy for all involved by being the go-between that makes it all happen.
JP
J P L.
Slick process, good value
Was a slick method of conducting a private car sale. It's great to have a secure way of buying and selling a car without a dealer adding thousands of dollars of unnecessary fees.