KeychronReviews of keychron.com

answered fast, very comprehensive, overall a good brand and a good customer suppory

I've only had it for a week but this keyboard seems to be of great quality. Also, the company has responded to my questions very promptly.

I bought a Keychron V5 Ultra 8K wireless keyboard with banana switches. So far I really love the product. The typing experience is great, the VIA is great for remapping keys/setting backlight and the battery life is very good. The only thing that I don't like is that the characters on the keycaps are not transparent, so the backlight doesn't illuminate those. But I knew that before buying and it's easily fixed by installing a different set of keycaps.

Easy to order, great customer support and absolutely amazing keyboard. I got the k4 qmk and am seriously impressed by the quality and build of the keyboard. I will be buying a second one for my wife as it greatly outperforms my 200€ razer keyboard at half the price . A+

Keychron was very helpful with the problem I had with my keyboard. Their customer service was amazing, and they were very professional. They made it easy to troubleshoot and get to the root of the problem before working with me towards a solution to get the keyboard fixed. That aside, this keyboard is the best, highest-quality keyboard I have ever used in my life. The typing experience on it is second to none with any of the other big name players in the market. Highly recommend

The customer service was really good, at first the keyboard that I ordered was defective but they helped me out on how to sent it back and I was able to get the replacement.

I wanted to give Keychron support some appreciation. My V1 Max had an issue with the 2.4 GHz receivers. The USB-C receiver stopped working, and I had also lost the USB-A receiver. I contacted Keychron support from their webiste to ask if replacement receivers were available. They asked for proof of my purchase and where I bought the keyboard, I had bought it from a third-party retailer in the EU. I sent them the details and my receipt, and they confirmed that the keyboard is still within the one-year warranty period. They offered to send both USB-C and USB-A receivers completely free of charge. What impressed me the most was the response time. From my initial support request to confirming my shipping address, less than 24 hours. Really happy with my support experience.

Great keyboards, no problems, look and work great! Customer service is also great. Fast responses and very nice.