KeychronReviews of keychron.com

The keys are unresponsive, when they are responsive they do not operate correctly, the company gave me no help whatsoever and informed me to “return it to china myself” These keyboards are not cheap. I will never use this business again.

Terrible company! Returns are impossible, support is extremely slow.

Wanted to return the the Q1 Pro because of false layout, support not answering. Would recommend not buying from keychron

I had a very negative experience with Keychron. I ordered a keyboard for my son's birthday at their official website. Order #612791. In a few days they contacted me saying that the transaction was a "high-risk". I had to confirm my order again and provide a picture of a credit card that the payment was made with (last 4 digits). I guess that very fact should have a been a "red flag" right away. I did what they asked. Then, is about a week (the birthday was long passed by then) they emailed me asking if I really live at the address that I ordered the keyboard to (has anyone heard of such a nonsense before??). Again, I said "yes". Then, they said my order was cancelled and the refund will be done in 7(!) business days. Maybe these guys have good products but they certainly lack customer service. It was the worst experience I had in years. And I wouldn't recommend it to anybody else.

A cheating company.. Please keep away from Keychron even you like keyboards shape!!! They didn't deliver 2 keyboards, and then!! refused refunds when I asked!! Totally Scam, I lost $132 without getting nothing at all!!

Build quality a joke and when i contacted support they told me to fix it myself. Abysmal company. do not recommend in the least and highly dubious of anyone recommending them.

Buyer beware! This company is the worst. Terrible customer service/support. I honestly wish I had checked Trustpilot before ordering. Don't believe the hype. There are much, much better alternatives on the market from companies that won't try to scam you.

The keyboard they sent me had an uneven space bar. Very annoying problem as it would push down on either side (much like a teeter totter). Customer service was less than helpful. After a lot of back and forth and mostly me chasing, they eventually decide they will send me a new space bar. That would be great had I actually received it. Decent keyboards but can't recommend.